Technical Writer (Independent Contractor)

Job Description

Job Description

Our Mission

We aim to be the leading provider of content management software and expertise, helping clients create, manage, publish, and deliver high-value content.

About Us

Contiem, Inc. is a global Component Content Management System (CCMS) and expertise partner. We specialize in creating, managing, and delivering high-value content - technical documentation, eLearning, online help, visualizations, training materials, etc. We continuously challenge the status quo and empower organizations by delivering effective content solutions that help clients achieve their business objectives.

Contiem headquarters is located in Annapolis, MD, with additional locations in the US and internationally in Sutton, UK, Chennai, India, and Sydney, Australia. Our elite team of subject matter experts works closely with clients to assess, optimize, and transform their content objectives and operations. Our global team allows us to support clients in 40 countries, including many of the world's largest companies and iconic brands, from various industries such as Publishing, Consumer Products, Healthcare, Technology, and Financial Services.

Position Summary

Contiem is seeking a Contract Technical Writer to develop product documentation and standard operating procedures (SOPs) for our clients with an on-site requirement. This client-facing role involves supporting multiple organizations with their documentation needs. The ideal candidate has worked on a variety of projects, enjoys applying their expertise to new subject areas, and demonstrates strong writing skills. They thrive in fast-paced environments and can confidently work with clients who have varying standards and expectations.

Essential Duties & Responsibilities

• Write and update assembly, installation, operation, and maintenance documentation for physical products for industrial, manufacturing, and consumer products companies.
• Write and update software user guides and online help.
• Ensure documents are accurate and follow the clearly defined standards.
• Create new documents as required.
• Collaborate with subject matter experts (SMEs), project managers, and the writing team to ensure the documentation aligns with the prescribed standards and is communicated to the appropriate audience.
• Be detail-oriented and understand the principles of good technical writing.

• U.S. citizenship.
• Bachelor's degree in technical writing, journalism, communications, or related field.
• 5-7 years' experience in technical writing, with technical writing being your primary job function.
• Experience with gathering relevant technical data from subject matter experts.
• Be detail-oriented and understand the principles of good technical writing.
• Possesses excellent interpersonal and general business communication skills.
• Experience working independently as well as in a team-oriented, collaborative environment.
• Demonstrated success working in an environment driven by budget, scope, and deadlines across multiple clients/projects.
• Proficient in using the following applications:
  • Adobe InDesign, DITA/XML, or MadCap Flare (or another help authoring tool).
  • Microsoft Word
  • Microsoft PowerPoint
  • Adobe Acrobat Professional
  • NotePad++ or related editor

Preferred Skills & Qualifications

• Experience in one of the following industries (manufacturing, industrial, government, publishing, healthcare, technology, consumer products, software, IT documentation, and business & financial services).
• Experience using the following applications:
  • Oxygen XML Editor
  • Snagit, Photoshop
  • Markdown
  • Adobe FrameMaker
  • Microsoft Visio
  • HTML
  • CSS

Work Location

On-site during standard business hours of operation in Dallas (Carrollton), TX.

Please note, this job description does not cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.