Housekeeping Manager

Housekeeping Manager

Purpose of Your Job Position

The primary purpose of your position is to assist in supervising the day-to-day activities of the Housekeeping Department in accordance with current federal, state, and local standards, guidelines and regulations governing our Facility, and as may be directed by the Environmental Services Director, to assure that our Facility is maintained in a clean, safe, and comfortable manner.

Duties and Responsibilities

Administrative Functions
• Assume the administrative authority, responsibility, and accountability of supervising the housekeeping department.
• Supervise the day-to-day housekeeping functions of assigned personnel.
• Assist the Environmental Services Director in setting housekeeping standards.
• Assist in developing procedures for performing daily housekeeping tasks.
• Assist the Environmental Services Director in standardizing the methods in which work is accomplished.
• Assist the Environmental Services Director in scheduling work assignments, preparing cleaning schedules, etc. Revise as necessary.
• Coordinate daily housekeeping services with nursing service when performing routine cleaning assignments in resident living and/or recreational areas.
• Ensure that work and cleaning schedules are followed as closely as practical.
• Submit accident and incident reports to the Environmental Services Director on the shift in which they occurred.
• Perform administrative requirements (i.e., completing necessary forms, reports, etc.) and submit to the Environmental Services Director, as necessary.

Committee Functions
• Implement recommendations from the Infection Control, Safety, and QA Committees, etc., as necessary.
• Attend department and staff meetings, as directed.

Personnel Functions
• Assist in the orientation and training of housekeeping department personnel.
• Interpret department policies and procedures to new housekeeping personnel.
• Review job description and duty assignment with new department personnel, as necessary.
• Train assigned personnel in the proper techniques of mixing chemicals, cleaning disinfectants, and solutions, cleaning methods, and the use of equipment, etc.
• Assign personnel to specific tasks in accordance with daily work assignments.
• Ensure that personnel are performing assigned tasks in accordance with established housekeeping procedures.
• Review and evaluate the work performance of assigned personnel. Make recommendations to the Environmental Services Director.
• Assist in conducting departmental performance evaluations, as necessary, and in accordance with the Facility's policies and procedures.
• Assist in demonstrating new products, cleaning techniques, etc., as directed.
• Report daily absenteeism and tardiness to the Environmental Services Director.
• Counsel and discipline assigned personnel, as requested or as necessary. Report such actions to the Environmental Services Director.
• Ensure that departmental disciplinary action is administered fairly and without regard to race, color, creed, national origin, age, sex, religion, handicap, or marital status.
• Review complaints and grievances of department personnel and make oral or written recommendations and reports to the Environmental Services Director.
• Meet with assigned personnel monthly to assist in identifying and correcting problem areas, and/or improving services.

Staff Development
• Participate and assist in department studies and projects, as directed.
• Attend and participate in annual Facility in-service training programs as scheduled (e.g., OSHA, TB, HIPAA, Abuse Prevention, Safety, etc.).

Safety and Sanitation
• Ensure that fire protection and prevention programs are maintained by department personnel in accordance with our fire safety policies and procedures.
• Ensure that housekeeping personnel follow established safety precautions when performing tasks and when using equipment and supplies.
• Ensure that all personnel wear and/or use safety equipment and supplies when lifting or moving heavy objects.
• Ensure that assigned work areas are maintained in a clean, safe, comfortable, and attractive manner.
• Ensure that appropriate MSDSs for chemicals being used by housekeeping personnel are on file and easily accessible.
• Ensure that containers of hazardous chemicals in the department are properly labeled and stored.
• Ensure that all housekeeping personnel follow established policies governing the use of labels and MSDSs.
• Report all hazardous conditions or equipment to the Environmental Services Director.
• Ensure that established infection control and universal precautions practices are maintained when performing housekeeping procedures.
• Report occupational exposure incidents to the Environmental Services Director.
• Ensure that housekeeping personnel follow established hand-washing procedures.
• Ensure that refuse is disposed of daily and in accordance with our established sanitation procedures.
• Ensure that housekeeping personnel follow established policies governing the use and disposal of personal protective equipment and disposal of infectious wastes.
• Coordinate routine or terminal isolation procedures with nursing service.
• Conduct daily inspections of assigned work areas to assure that cleanliness and sanitary conditions are maintained.

Equipment and Supply Functions
• Recommend equipment and supply needs to the Environmental Services Director.
• Ensure that an adequate supply of housekeeping supplies is maintained in utility or janitorial closets to perform daily tasks.
• Monitor housekeeping procedures to ensure that supplies are used in an efficient manner to avoid waste.
• Ensure that appropriate personal protective equipment used in the handling of infectious materials is available and easily accessible to housekeeping personnel.
• Ensure that equipment is cleaned and properly stored at the end of the shift.

Resident Rights
• Ensure that the residents' personal and property rights are maintained by assigned personnel.
• Instruct department personnel to inform residents when moving personal possessions.
• Must adhere to all HIPAA requirements.

Working Conditions
• Works throughout the housekeeping service areas (i.e., resident rooms, therapy rooms, dietary, etc.).
• Is involved with residents, personnel, visitors, government agencies or personnel, etc., under all conditions and circumstances.
• May be required to perform daily housekeeping tasks.
• Attends and participates in continuing educational programs.
• Maintains a liaison with other department supervisors to adequately plan for housekeeping services or activities.

Education
• Must possess, as a minimum, a high school diploma or GED.

Experience
• Must be familiar with care of various types of floors, with cleaning materials, etc., and with cleaning and general housekeeping methods and equipment.