Veterinary Client Service Representative Part Time, Evenings

Description

MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation cardiac ablations treatments for glaucoma physical rehabilitation dermatology and so much more! We are looking for collaborative and driven people to join our clinical team.

We thrive on people living out our core values of Teamwork Leadership and Compassion to get their job done. Use your passion to drive the MedVet experience for our clients and patients as well as your teammates.

Weare looking for: Client Service Representative (CSR)Part Time Evenings

Proposed Schedule: Sunday & Monday 2p-12a or 4p-12a

Our Client Service Representatives havethe first interaction with our clients providing superior service toensure client interactions arefacilitatedsmoothlycompassionatelyand effectively throughout their MedVet Experience. This role requires practical knowledge of hospital organization services veterinary terminology medicalrecordsand financial policies/transactions. The ability to multi-task and enter data accurately is crucial for success in this position. This individual must alwaysmaintaina compassionate yet professional composure.

Whatyoulldo:

• Greet and check-in clients

• Answer telephones and transfer calls

• Escort clients and their pets to exam rooms

• Manage medical records chartsreportsand correspondence

• Discuss payment options and process payments

• Maintain a neat and clean lobby

Who you are:

• Ability to remain composed in stressful and emotional situations

• Excellent verbal and written communication skills

• Excellent client service skills and phone etiquette

• Attention to detail self-motivated and the ability to work successfully as part of a team and autonomously

• Sense of urgency within a fast-paced environment

• Some flexibility with work hours and able to workadditionalhours when necessary

• Critical thinking skills and ability toanticipateneeds inter & intra-departmentally

• General computer competency required including Microsoft Word and Excel

• Previousexperience in veterinary setting (preferred)

Perks and Benefits include:

• Strong career growth and personal development opportunities

• Shift Differentials and On-call Pay

• Uniform Allowance

Come as you are. MedVet is an equal opportunity employer. We are also a drug-free organization therefore employment with MedVet is dependent upon the passing of a drug screen and background check.

MedVet does not accept unsolicited resumes from third-party recruiters.

Required Experience:

Unclear Seniority