Medical Equipment Installer
Steris
Medical Equipment Installer
Are you an independent go-getter that is mechanically inclined and that makes customer satisfaction and safety their top priorities? Come join our team as a Medical Equipment Installer! As an Installer, you will support critical hospital operations through the installation of hospital equipment including sterilizers, lights/booms, utility connections that may be used in various settings including operating rooms and sterile processing areas. Installers deliver the highest level of customer satisfaction from installation through post-installation to ensure continuous care for hospital patients. This is a high travel/commute role with significant driving and likely overnight stays.
What does travel look like? You will be required to travel within a designated territory to various installation sites via company vehicle or via air travel. Travel is typically booked 1-2 weeks in advance for project planning purposes. Your travel will be extensive. This will include day trips, overnight trips, up to a week at a time. Your typical hours will vary depending on customer needs. Overtime is common in this position but not guaranteed.
Being a STERIS Installer means you will:
- Join a highly reputable organization that focuses on quality and safety ($5 billion global organization that has grown organically and through acquisition. There are approximately 17,000 associates worldwide, which includes over 4,000 customer-facing field-based professionals with opportunities for career advancement within the US and globally)
- Travel to various states and hospital systems and work on diverse projects
- Directly contribute to the health and wellbeing of others through installation of equipment ensuring patients receive the highest quality of care.
What you'll do as an Installer:
- Collaborate with Installation Project Manager to schedule product installation in coordination with equipment delivery, customer availability, and construction schedules.
- Prior to installation, verify rough-in dimensions and utilities are adequate to meet equipment specifications. Ensure doorways, elevators, and hallways are sufficient to allow equipment transport to installation site.
- Perform installation of STERIS products, including, but not limited to: uncrating; assembling; setting or lifting product into place; leveling; connecting utilities; and testing unit.
- Complete service documentation electronically.
- Ensure customer satisfaction through post-installation activities to include disposal of all associated packing and shipping crate material, ensuring equipment is wiped down and fingerprints are removed, and addressing any questions/issues before leaving the site.
The Experience, Skills and Abilities Needed:
- Required: High School Diploma/GED with 5+ years of recent mechanical experience in a construction or HVAC installation/repair field or Associate's degree in Electronics, Mechanical or similar degree, plus 1+ year(s) of related mechanical experience.
- Strong technical and troubleshooting skills.
- Excellent interpersonal and customer communication skills (verbal and written).
- Proficiency in computers and Windows software.
- Flexibility to handle multiple and changing priorities.
- Ability to work flexible hours, sometimes outside "normal business hours" and travel extensively to support business needs.
- Valid driver's license with clean driving record.
- Preferred: Plumbing and electrical experience strongly preferred.
What STERIS offers:
- Market competitive pay
- Extensive paid time off and (9) added holidays
- Excellent healthcare, dental and vision benefits
- Company vehicle
- Company cell phone/laptop
- Tools, equipment, uniforms provided
- Long/short term disability coverage
- 401(k) with company match
- Maternity & paternal leave
- Additional add-on benefits/discounts for programs such as pet insurance
- Tuition reimbursement and continued education programs
- Excellent opportunities for advancement and stable long-term career
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