Senior Manager - Scrum Master

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

The Senior Manager - Scrum Master carries out and facilitates Scrum events, removing impediments, promoting collaboration, supporting the Product Owner, and driving continuous improvement. Ensures the effective implementation of the Scrum framework, creating a conducive environment for the team's success, and fostering a culture of collaboration and continuous learning.

Responsibilities:

• Lead and coach multiple Agile Scrum teams to successfully deliver business-critical initiatives, production releases, and strategic program objectives while promoting Agile, SAFe, and continuous improvement practices.

• Partner with Product Owners, stakeholders, architects, and technical leaders to drive sprint and PI planning, establish delivery priorities, manage team capacity, and align roadmaps with business goals.

• Manage and optimize product backlogs, ensuring well-defined user stories, clear acceptance criteria, prioritization, and adherence to Definition of Ready and Definition of Done standards.

• Facilitate cross-functional collaboration across Product, Engineering, QA, Architecture, Operations, Release Management, and vendor teams to coordinate dependencies, resolve issues, and ensure on-time delivery.

• Proactively identify, manage, and mitigate risks, dependencies, and delivery impediments while providing transparent communication, status reporting, forecasting, and executive-level updates on program health and release readiness.

• Coordinate release planning, deployment activities, production support, and post-release stabilization efforts while driving team effectiveness through retrospectives, process improvements, mentoring, and organizational best practices.

Required Qualifications

• 7+ years of work experience as a project manager or senior scrum master

• 7+ years of experience delivering enterprise-wide digital transformation and complex technologies implementations

• Experience with the following methodologies: Agile Scrum, SAFe, PI Planning, Sprint Planning, Retrospectives

• Experience with the following tools: Rally (Agile Central), Microsoft Teams, SharePoint, Azure DevOps/GitHub workflows

Preferred Qualifications

• Certified ScrumMaster (CSM)

• Master's Degree in Computer Science

Education

• Bachelor’s degree or equivalent experience (HS diploma + 4 years relevant experience)

Pay Range

The typical pay range for this role is:

$130,295.00 - $260,590.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments ( .

We anticipate the application window for this opening will close on: 07/04/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran — committed to diversity in the workplace.