Teller Supervisor Flexible

Pay Range $19.00 - $20.50 The pay range is based on consideration of criteria such as required qualifications, experience, education and skills. Marquette Bank reserves the right to offer the selected applicant a salary commensurate with the applicant's qualification, experience, education and skills. Position Summary The Teller Supervisor Flexible is responsible for the day-to-day operations of the teller line across multiple branches. Also responsible for implementing existing policies and procedures and assisting Operations Team Leader in coordinating, directing, and assigning work. This position will answer employees' questions, resolve complex problems, and oversee balancing of the branch general ledgers. In addition, the Teller Supervisor Flexible will be responsible for overseeing the Partners in Sales Program and monitoring frontline participation and coaching and mentoring front line to meet existing goals. Essential Duties and Responsibilities Open and close the branch Proficient in all aspects of Teller and Senior Teller duties Thorough working knowledge of the Teller terminal transactions and corrections Provide work direction to Tellers Approve Teller transactions Process transactions for license plate stickers and Money Grams Responsible for individual closed sales goals, as well as supporting Teller team in attainment of individual and team sales goals Train and motivate frontline employees to actively cross-sell Marquette Bank and services Actively comply with all applicable laws and regulations to include the Bank Secrecy Act, the Community Reinvestment Act, and all other deposit, lending, or non-deposit service regulations, adhering to the Bank's internal policies, procedures, and risk management responsibilities contained in the Employee Handbook, the Employee Code of Conduct, and other applicable policies. Relate well and motivate Tellers while maintaining a friendly cheerful demeanor Detailed knowledge of all backroom Teller balancing and remittance procedures Detailed knowledge of Vault Teller procedures Periodic attendance at outbound events as required Assist Tellers in balancing daily transactions Work at other branches on an as-needed basis Perform job-related responsibilities that support departmental and organizational goals, consistent with the scope and purpose of the position. Knowledge/Abilities/Experience and Training Required Professional demeanor and image Excellent communication skills to interact with employees and customers Extraordinary interpersonal skills Ability to problem-solve Minimum of two years of Teller experience and one year of Senior Teller experience High School diploma, GED, or active pursuit Strong knowledge of Bank products and services Demonstrated ability to meet all goals established by Retail Management Physical Demands The physical demands described here are representative of those that must be met by employees in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee is regularly required to remain in a stationary position Employee may need to occasionally move about inside the office to access file cabinets, office machinery, etc. Employee is regularly required to operate a computer and other office productivity machinery (i.e., a calculator, copy machine and computer printer). Employee may need to constantly position themselves in the office in order to retrieve files from upper and lower drawers. Employee in this position frequently communicates with staff and clients and must be able to exchange accurate information in these situations. Employee may need to frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Employee specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment/Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Benefits Marquette Bank's total rewards package for eligible employees may include variable pay such as performance-based incentives, commissions, target bonus and discretionary bonus. Marquette Bank also offers health insurance, term life and disability insurance, generous time off and two retirement plans: 401(k) Salary Savings Plan and Employee Stock Ownership Plan (ESOP), as well as other perks including a free FunRewards checking account. Available rewards may vary by location, job level, employment status, and years of service. To learn more about our rewards package, visit Equal Opportunity Employer/Vet/Disability Equal Opportunity Employer/Vet/Disability #J-18808-Ljbffr Marquette Bank