Network Operations Lead

About the team OpenAI for Government team is a dynamic, mission-driven group leveraging frontier AI to transform how governments achieve their missions. Our team works to empower public servants with secure, compliant AI tools (e.g., ChatGPT Enterprise, ChatGPT Gov) and mission‑aligned deployments that meet government technical requirements with strong reliability and safety. As part of the OpenAI for Government team you will work across the U.S. national security and cyber ecosystem, helping to accelerate adoption through hands‑on support, tailored training, and early insights—so civil servants can spend less time on red tape and more on meaningful work. You will partner with government organizations to identify high‑impact opportunities, translate complex cyber mission challenges into AI‑enabled solutions, and drive secure deployments that help cyber professionals move faster and operate more effectively. If you're passionate about responsibly deploying frontier AI to uplift public institutions, strengthen cyber resilience, and transform how the government serves the American people, we want you on our team. About the Role The Strategic Delivery Lead (Cyber) will identify and deliver on OpenAI’s most complex and high‑impact deployments for the U.S. national security and cyber enterprise. In this role, you will work closely with our national security partners and cyber mission owners to make their hardest problems solvable on the OpenAI Platform API and ChatGPT Enterprise. The role is highly cross‑functional and customer‑facing: You’ll partner with Research, Engineering, Go‑to‑Market, Forward Deployed Engineers, Solutions Architects, security teams, and external stakeholders to align on scope, unblock delivery, and communicate progress at every level, from technical teams to C‑suite. You will own and drive execution of technical delivery workstreams led by internal teams (Forward Deployed Engineers, Researchers, Solutions Architects), ensuring clear problem‑framing, crisp milestone definitions, proactive risk identification, rapid issue resolution, and effective translation between business objectives and cyber mission requirements and technical solutions, while consistently communicating clear progress and demonstrating tangible value to national security customers. Accountability for contractual milestones and acceptance criteria sits with you. This is a high‑trust, high‑autonomy role. Success requires deep program management expertise, executive presence, experience operating in cyber or national security environments, and a passion for making novel technology deliver real‑world value. In this role, you will: Forge and manage strategic partnerships with key national security and cyber mission users to identify and deliver on the most impactful AI and AGI use cases. Serve as the accountable lead for delivering high‑impact national security and cyber‑focused engagements tied to defined contractual milestones. Act as a key translator between technical teams and business stakeholders, clearly articulating technical progress, risks, requirements, and dependencies in language accessible to both senior executives and technical practitioners. Work with government, defense, industry partners, and academia to identify key concepts for national security AI use including cyber defense, threat intelligence, security operations, incident response, and vulnerability management workflows and then translate them into actionable delivery plans that align technical feasibility with national security impact. Partner deeply with technical teams (FDEs, SAs, Research) to frame complex business and technical problems into actionable, scoped projects, serving as a strategic sounding board and thought leader to guide technical direction, anticipate blockers, and align teams proactively. Establish best practices around milestone tracking, internal coordination, and delivery operations at scale. Build internal consensus across teams with competing priorities, secure commitments from stakeholders you do not manage, and drive complex projects to completion with limited dedicated resources. Lead regular progress reviews with national security and cyber stakeholders, ensuring transparency and confidence in delivery. Identify delivery risks early and work cross‑functionally to mitigate blockers and maintain program velocity. Navigate ambiguity and evolving requirements with composure, helping internal and external teams stay aligned. Help shape the future of how OpenAI engages with national security and cyber customers through milestone‑based delivery programs. You’ll thrive in this role if you: Have 10+ years of experience in cybersecurity, national security consulting, delivery leadership, or senior program management roles, driving complex technical initiatives across cross‑functional teams to deliver results for national security missions. Active U.S. Government TS/SCI clearance, with a strong preference for an active Counterintelligence or Full Scope Polygraph. Are willing to travel up to 50% and work on‑site with national security and cyber customers to build strong relationships and deeply understand their needs. Have experience leading organizational transformation initiatives (AI, digital, or business transformation) directly with national security departments or agencies. Have led complex national security or cyber‑focused programs in enterprise SaaS, AI/ML, consulting, cybersecurity, or transformation environments. Have a proven track record influencing and shaping customer decision‑making at executive/board level and the ability to drive clarity, accountability, and alignment at senior levels. Demonstrated experience delivering outcomes in lean, fast‑moving environments by influencing without authority, making thoughtful tradeoffs, and mobilizing cross‑functional teams around the highest‑priority work. Strong track record of execution in delivering ambitious goals on complex cross‑functional projects. Prior experience managing large‑scale AI/ML or enterprise API‑based deployments. Are passionate about how AI and AGI can enhance the national security mission and strengthen cyber capabilities. Thrive in extremely ambiguous, fast‑moving environments and can create clarity and momentum where none yet exists. See yourself as a bridge between frontier AI research and cyber mission impact, and are motivated by enabling that connection. Care about mission impact and want to help national security customers use AI responsibly and effectively. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general‑purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. OpenAI’s affirmative action and equal employment opportunity policy statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US‑based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non‑public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non‑compliant, please submit a form. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. 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