Child Support Specialist I/II

Child Support Specialist I/II

This position is located in Shawnee, Oklahoma.

Annual Salary

• Level I H30A - $36,811.95+ Full State Employee Benefits
• Level II H30B - $39,571.76 + Full State Employee Benefits

Job-related travel is occasional. Must possess a valid driver's license and maintain required car insurance.

We are looking for someone to help us in initiating and processing child support enforcement cases! This is a full-time position eligible for full state benefits.

Education and Experience

Child Support Specialist I:

• Requirements at this level consist of a bachelor's degree
• OR an equivalent combination of education and experience, substituting one year of professional child support enforcement, accounting, legal, or social work for each year of the required education;
• OR completion of an associate's degree in Legal Assistance or a closely related program of paralegal education;
• OR an associate's degree in Public Service – Legal Case Management;
• OR completion of an American Bar Association-approved paralegal education program.

Child Support Specialist II:

• Education and Experience requirements at this level consist of a bachelor's degree and one year of professional experience in child support enforcement, accounting, legal, or social work;
• OR a master's degree
• OR a juris doctorate degree;
• OR an associate's degree in Legal Assistance or a closely related program of paralegal education and two years of professional experience in child support enforcement, accounting, or social work;
• OR an associate's degree in Public Service – Legal Case Management and two years of professional experience in child support enforcement, accounting, or social work;
• OR completion of an American Bar Association approved paralegal education program and two years of professional experience in child support enforcement, accounting, or social work;
• OR an equivalent combination of education and experience, substituting one additional year of qualifying experience for each year of the required bachelor's degree.

Job Responsibilities

• Review, analyze, and evaluate child support cases for the appropriate establishment and/or enforcement actions,
• Prepare records of payment, legal pleadings, and correspondence;
• Update computer records, perform locate activities, document case activity;
• Negotiate settlements and agreed orders;
• Mediate between parties and resolve issues relating to child support payments;
• Monitor and manage case log,
• Communicate effectively by phone and in person,
• And other duties as assigned.