Customer Service Representative - State Farm Agent Team Member

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Benefits: 401(k), bonus based on performance, competitive salary, flexible schedule, health insurance, opportunity for advancement, paid time off, training & development

About Our Agency

With 17 years in business, our agency is proud to be a trusted part of the Woodburn community. Our dedicated team of 15 members works together to deliver exceptional service and support for our customers' insurance needs. Our office culture is rooted in teamwork, growth, and a shared mission to educate and assist our customers with care and professionalism. We operate like a close-knit family, celebrating our successes and supporting each other as we work towards common goals. If you're looking for a workplace where you can grow, make a difference, and be part of a supportive community, we'd love to have you join our team!

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Justin Stearns - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Property/Casualty license (required).
• Prior insurance experience.
• Bilingual Spanish highly preferred.
• Must reside in Pacific Standard Time (California, Washington, Oregon or Nevada)

This is a remote position. Compensation: $50,000.00 - $75,000.00 per year

Do You Want To Work With Someone Who Will Help You Achieve Your Goals?

We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
• I have been a State Farm agent since 2007.
• Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, Bronze Tablet, and New Agent Program Qualifier
• Additional languages spoken: Spanish

If You Want A Career, Not A Job, Then We Encourage You To Apply

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.