Operations Shift Supervisor - Overnights

Operations Shift Supervisor- Overnight

The Shift Supervisor is a key operational leader responsible for overseeing all manufacturing activities during an assigned shift in a 24/7 food manufacturing environment. This role ensures safe, efficient, and compliant production while leading and developing hourly team members. The Shift Supervisor drives daily execution by coordinating people, processes, and equipment to deliver high-quality products, meet production goals, and uphold company standards for safety, quality, and continuous improvement at the Cayuga Milk Ingredients facility.

The Shift Supervisor serves as the primary point of leadership on their shift, maintaining a strong floor presence, resolving issues in real time, and escalating concerns as appropriate to the Production Manager.

Key Responsibilities

• Lead and oversee all manufacturing operations during the assigned shift, including raw milk receiving, batching/processing, packaging, warehousing, utilities, sanitation (CIP), and support functions.
• Execute daily production schedules to meet safety, quality, cost, and efficiency targets.
• Ensure effective CIP changeover and turnaround times from product stop to product start.
• Monitor labor utilization, equipment performance, and material flow to minimize downtime and waste.
• Act as the owner of shift execution, ensuring the right people, processes, and materials are in place to deliver safe, quality food efficiently.

• Supervise, coach, and support production team members to ensure safe and effective equipment operation.
• Provide hands-on leadership with a consistent presence on the production floor.
• Conduct shift start-up meetings, communicate priorities, and reinforce expectations.
• Support employee onboarding, job training, and cross-training efforts.
• Participate in employee performance evaluations and provide timely feedback to drive accountability and engagement.
• Foster a positive, respectful, and team-oriented work environment.

• Enforce all safety, food safety, sanitation, and allergen control programs.
• Ensure compliance with FDA, USDA, OSHA, HACCP, and company policies and procedures.
• Verify accurate completion of production records, manufacturing protocols, and labeling requirements.
• Support internal audits, regulatory inspections, and third-party audits as needed.
• Collaborate with Quality Assurance to address product issues, deviations, and customer-related concerns.

• Identify and resolve shift-level operational issues related to safety, quality, equipment, or staffing.
• Support continuous improvement initiatives focused on cost reduction, efficiency, and consistency.
• Share best practices and improvement opportunities with other shifts and leadership.
• Assist in maintaining and updating standard operating procedures (SOPs).

• Communicate shift performance, issues, and handoffs effectively to incoming supervisors and management.
• Partner with Maintenance, Engineering, Quality, Warehouse, and Transportation teams to resolve challenges and maintain production flow.
• Provide operational reports and feedback to the Production Manager as required.

Qualifications

Bachelor's degree in Food Technology, Dairy Science, Engineering, or a related field preferred.

Minimum of 3+ years of supervisory or lead experience in dairy or food manufacturing.

Experience with Aseptic or ESL processing is a strong plus.

Physical Requirements

Ability to navigate all areas of the facility, including office spaces, warehouse areas, and the exterior perimeter.

Must wear required personal protective equipment (PPE) as necessary to safely perform job duties.

Ability to stand, sit, and carry out tasks throughout a full shift, with appropriate meal breaks.

Physically capable of standing, bending, stooping, kneeling, reaching, twisting, lifting, pushing, pulling, climbing, balancing, and crouching as needed.

Able to lift and move items weighing up to 50 pounds independently and heavier objects with reasonable accommodations.

Visual acuity sufficient to perform job duties accurately.

Capable of assessing weights, judging distances, and working at various heights.

Work Schedule

We are actively recruiting for both day and night shifts

Night Shift 12-hour 6pm-6am with rotating weekends

Compensation

At Cayuga Milk Ingredients, we value a fair and comprehensive approach to compensation. Our wage range for this role is determined by various factors, including skill sets, experience, training, licensure, certifications, and organizational needs. It is not typical for an employee to start at or near the top of the range for the position. Compensation decisions are made based on individual job circumstances considering skill level, previous experience, and education requirements.

Equal Opportunity Employer

Cayuga Milk Ingredients is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Non-Discrimination Policy

The contractor will not discriminate against employees or applicants for discussing or disclosing their own pay or the pay of others. However, employees with access to compensation information as part of their job duties are prohibited from disclosing this information to unauthorized individuals, except in specific circumstances outlined by applicable laws and regulations (41 CFR 60-1.35(c)).

General Statement

All Cayuga employees recognize that the success and prosperity of the company is everyone's responsibility. All employees are expected to treat each other in a positive, respectful, and professional manner, to be at work for their assigned shift and to work safely as a team. Employees must be self-starters who can relate to all levels of the organization.

Disclaimer

o All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

o This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.

o The company reserves the right to add to or revise an employee's job duties at any time at its sole discretion.

o This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

Disclaimer: For Recruiter's and Staffing Agencies

o At Cayuga Milk, our Human Resources Team leads most of our hiring efforts and takes pride in connecting directly with talented individuals who share our values and passion for what we do. Most of our roles are filled through applications submitted via our careers site or through direct outreach from our team.

o While we occasionally partner with external recruitment agencies, we do so only with those on our existing, pre-approved vendor list. Currently, we are not adding new agencies to that list.

o If an unsolicited resume or candidate submission is received from an agency or recruiter not authorized by our Human Resources Team, it will be treated as a direct application. Cayuga Milk will not be responsible for any placement or referral fees related to these submissions.