Key Account Manager (Dental)

JOB TITLE: Key Account Manager LOCATION: Los Angeles / Bay Area REPORTS TO: Operations Manager, Key Accounts The Company Sunbit is a top ranked financial technology company headquartered in Los Angeles, California, revolutionizing how people manage everyday expenses with its cutting-edge Buy Now, Pay Later (BNPL) solution. Trusted by over 30,000 locations nationwide—with a strong presence in dental practices and automotive dealerships (where more than 1 out of 2 dealerships are offering Sunbit)—Sunbit makes essential services more accessible, affordable, and convenient. Founded in 2016, Sunbit has become the fastest, simplest, and most inclusive financing solution tailored for dental professionals. By offering flexible payment options, Sunbit empowers practices to treat more patients and ease the financial burden of care—helping people say “yes” to the services they need, when they need them. Sunbit’s impact and innovation have been widely recognized. The company was named to the Inc. 5000 list in both 2022 and 2023, and has earned accolades such as Most Loved Workplace®, Best Point of Sale Company, and Top Fintech Startup by CB Insights. Sunbit is also featured on CB Insights\' list of Unicorn Startup Companies, with a valuation of $1.1 billion. (Source: CB Insights Unicorn List) With proven product to market fit and rapid success across thousands of merchants and millions of customers, Sunbit is expanding its Account Management team. This is a unique opportunity to join a high-performance, high-growth company that’s redefining how patients pay for care—and helping providers deliver more of it. The Role As we grow our organization, we are seeking a highly motivated and customer-centric Key Account Manager to join our fast-growing Dental vertical. This role will remotely manage a portfolio (book of business) of 350-400 accounts, focusing on mid-size DSOs and single store locations, to drive expansion and growth of Sunbit usage. The ideal candidate will work directly with dental practices at all levels to identify opportunities and engage remotely to drive usage, with a goal of growing Sunbit into the #1 patient financing solution for dental practices across the US. What You’ll Own Strategic Account Management: Identify growth opportunities, assess market trends, and align business objectives with partner needs. Relationship Building: Cultivate strong relationships with key stakeholders within dental practices at all levels, such as Drs., decision-makers, influencers, office managers and treatment coordinators. Understand their goals, challenges, and pain points to effectively position Sunbit products and services. Performance Monitoring: Track key performance indicators (KPIs) and metrics to measure account health, identify potential risks, and take corrective actions when necessary. Collaborate with internal teams to develop and implement account-specific strategies to drive growth. Customer Success: Serve as a trusted advisor to partners, providing guidance and support throughout their journey. Proactively address any issues or concerns and ensure timely resolution, thereby fostering partner satisfaction and retention. Connect and engage with partners virtually to build relationships and drive growth. What You’ll Bring 3+ years’ experience as an Account Manager, preferably working with mid-size retailers. Track record of coaching teams and building processes from the ground up on technology products. Conduct business and financial analysis to evaluate performance, determine and prioritize opportunities, and drive successful execution. Proven track record of achieving quarterly quota. Mastery of Microsoft tools (PowerPoint, Excel, Word) and project management skills. Intelligent, go-getter, ambitious and self-motivated who wouldn’t hesitate to roll up their sleeves to achieve overall company success. Organized. Great time management skills with ability to self-manage. Comfortable with remote work and completing tasks independently. Account Management experience in the dental industry. Financing experience, particularly in patient financing solutions, is a plus. Why Choose Sunbit Sunbit is recognized as one of the fastest-growing and most admired fintech companies, earning honors from Inc. 5000 (four consecutive years), Forbes Fintech 50, Deloitte Technology Fast 500, Financial Times, and FinTech Breakthrough for its innovation and impact. The company has also been featured among Newsweek’s Most Loved Workplaces and CB Insights’ Unicorn Companies, reflecting a valuation of $1.1B. People choose Sunbit for its people-first culture rooted in service, inclusion, and real-world impact. Powered by AI that helps people in life’s critical moments—offering high approvals, speed, and zero fees—Sunbit has achieved proven scale across tens of thousands of merchants and millions of transactions. Its fast, fair, and simple financial products empower consumers and partners alike through clarity and trust. The Perks Mission driven, empowered, and collaborative culture Competitive pay and stock options Unlimited PTO Comprehensive health benefits (Medical, Dental, Vision, Life, EAP, Parental Leave, HSA, & more) Newly added HSA and Pet Insurance 401(k) with company match Cell Phone Stipend Team-based strategic planning and ownership of deliverables How We Pay We believe in paying fairly and equitably based on a number of factors including but not limited to previous experience, relevant work history, interview performance, geographical location, internal equity, and expected level of ownership We are targeting $150,000–$170,000 in on-target earnings per year for this role This role will also be granted company equity via stock options Sunbit is an Equal Opportunity Employer. We strive to provide a professional & welcoming workplace for all employees. Recruitment Fraud Disclaimer We’ve been made aware of fraudsters impersonating Sunbit employees during the hiring process. Please note that all official communication will come from an @sunbit.com email address, through our applicant tracking platform @sunbit.comeet-notifications.com or directly via LinkedIn. We will never ask for your age, Social Security number, bank account details, payment of any kind, or other unrelated personal information during the application process. Our hiring process always includes interviews, either by phone, zoom, or in person, before any offer is made. If something feels suspicious, please contact us at View email address on click.appcast.io to confirm. We ask that you contact View email address on click.appcast.io only about potential instances of fraud. View email address on click.appcast.io does not reach our recruiting team directly. Your application directly through the posting is the best way to ensure that your candidacy is reviewed by our team. Due to the volume of applications, we will not respond to nor forward emails about your candidacy that are sent to View email address on click.appcast.io directly, and your email about your application will be deleted from our systems.

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