Technical Writer II

Technical Writer II

At The Metropolitan Water District of Southern California, we're not just delivering water — we're sustaining life for over 19 million people. Behind every drop is a team of talented employees: innovators, problem-solvers, and connectors who make it all possible.

We're looking for a Technical Writer II who is passionate about clarity and dedicated to bridging the gap between complex information and actionable content. A good match is someone who thrives on distilling intricate processes into elegant documentation, takes pride in technical precision, and finds satisfaction in empowering others through knowledge. If you have the eye of an editor, the mindset of a strategist, and the communication skills of a true writer, this is your opportunity to make an impact by ensuring our vital operations are documented with excellence.

What You'll Do

• Drive Documentation Strategy: Lead documentation planning by analyzing customer needs, coordinating project timelines, and managing complex schedules to ensure mission-critical information is delivered on time.
• Investigate and Synthesize: Conduct in-depth research and interviews with subject matter experts to capture complex technical processes and translate them into clear, actionable content.
• Produce High-Impact Content: Develop a wide range of materials including operating policies, field and administrative procedures, technical reports, and instructional manuals and guides, ensuring everything meets rigorous regulatory and internal standards.
• Visualize Complex Data: Design and develop technical schematics, flowcharts, and graphics, incorporating multimedia elements like photography and video to enhance comprehension.
• Ensure Precision and Accessibility: Perform meticulous document reviews for grammar and formatting, while managing the testing and publication of online resources.
• Collaborate Across Teams: Serve as a key contributor on project teams, applying technical expertise to cross-functional initiatives that support Metropolitan operations.

What We're Looking For

• An Experienced Writer: You possess a strong command of English composition, grammatical structures, and the core theories of technical communication.
• A Detail-Oriented Strategist: You have a proven track record in policy and manual development, ensuring consistency and accuracy across all organizational documentation.
• A Technologically Adept Creator: You are highly proficient in advanced word processing and graphic software, with the ability to interpret engineering drawings and schematics with ease.
• An Adaptable Team Player: You thrive in an environment that requires managing multiple priorities, collaborating across departments, and utilizing modern office technology to streamline workflows.

Schedule: 44/36, Monday through Friday with every other Friday off Monday through Thursday 9 hours per day, 8 hours per day every other Friday. Start times are no earlier than 6 am and end times are no later than 6 pm.

Hybrid: Metropolitan's current practice in this position is a hybrid work schedule. This typically includes two days a week in person and the other days remote. This is subject to change dependent on organizational needs. In addition, a telework policy is scheduled for negotiations and once completed and implemented, will provide final direction on the hybrid schedule.

This job announcement has been designed to indicate the general nature and level of work being performed by employees in this classification / job.

EMPLOYMENT STANDARDS MINIMUM QUALIFICATIONS

Education and Experience: Bachelor's degree from an accredited college or university in a related field and four years of relevant experience; or an equivalent combination of education and experience; or three years in the MWD Technical Writer I classification.

Relevant Experience is defined as: Experience writing user manuals, standard operating procedures, safety manuals, or operating policies.

CERTIFICATIONS, LICENSES, AND REGISTRATION REQUIREMENTS

License(s): Valid California Class C Driver's License or equivalent (required at time of application) that allows you to drive during your employment.

Benefits:

• Competitive compensation
• Excellent medical, dental, life, vision plans.
• Deferred compensation in the form of a 401(k) plan (with matching contribution) and a 457 plan.
• Retirement benefits under the California Public Employees' Retirement System
• Tuition reimbursement
• Training and advancement opportunities
• Excellent working environment
• Hub of public transportation: rail, subway, buses, and taxis
• Public transportation reimbursements

ABOUT MWD

The Metropolitan Water District of Southern California is a state-established cooperative that, along with its 26 cities and retail suppliers, provides water for 19 million people in six counties. The district imports water from the Colorado River and Northern California to supplement local supplies, and helps its members to develop increased water conservation, recycling, storage and other resource-management programs.

The Metropolitan Water District of Southern California is committed to providing reasonable accommodations to qualified individuals with disabilities. Qualified individuals with disabilities, who need a reasonable accommodation during the application or selection process, please call View phone number on click.appcast.io or email: View email address on click.appcast.io.

Metropolitan is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran, or any other protected characteristic(s).