CASH SERVICES REP - CBO

Schedule - Shift - Full-time - Day shift - 6:00am-2:30pm Who We Are: LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care. About the Role: Under minimal supervision, posts cash receipts and rejections from all payors in the Hospital Information system in an accurate and timely manner in accordance with departmental policies. Performs daily balancing to ensure all receipts are reconciled and in agreement with the Finance Department. Key Responsibilities: Utilizes the appropriate systems and procedures to process and post payments, reconcile payments, complete Excel spreadsheets, and run reports. Cashier functions such as petty cash, change orders, credit card processing, and completing deposits. Process patient refunds. Read and understand paper insurance remittance to the hospital/facility. Ensures payments, adjustment and denial transactions are accurately posted and reconciled according to the department specifications. Totals transactions on Explanation of Benefits and Electronic Remittance Advice and verifies that balances total all the respective deposits. Import Electronic Remittance Advice from vendor into system for posting. Retrieve payment information from banks. Receive payments from lockbox, 835, and mail; post payments to appropriate patient accounts. Ensure manual and electronic financial transactions are posted accurately daily. Post transfer request memos and apply payment to correct patient visit and/or account number. Coordinate with PFS, remittance vendors, information systems, and others as needed to resolve posting issues. Resolve unidentified payments. Reconcile cash daily. Complete reports accurately and timely. Ensure documents are prepared, batched and scanned timely. Prepare documents for scanning; create batches according to procedure. Prepare month-end reports and reconcile reports with Finance Department of all cash, lockbox remittances and credit card postings. Report operational and equipment issues to management. Requirements: Education: Associate's degree preferred. Experience: 1-3 years of experience. What We Offer: Impact: Join a team that values innovation and outcomes, delivering life‑saving care to our youngest and most vulnerable patients. Growth: Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification. Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support — improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license. Benefits: Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs. Why LifeBridge Health? With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital. Our organization thrives on a culture of CARE BRAVELY—where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare. Equal Employment Opportunity LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. #J-18808-Ljbffr