Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency is a high-performing, growing team of nine with a strong focus on delivering an exceptional customer experience. I’ve been a State Farm agent for 10 years and have been with the company for 18 years, starting my career right out of high school. That experience has helped shape a deep understanding of the business and a passion for developing a successful, customer-focused team.

I’m married with two kids, and we stay very involved in our community, including participating in the Polar Plunge fundraiser each year. Giving back and staying connected locally is an important part of who we are.

For our team, we offer PTO, a Simple IRA with a 3% match, group life insurance, individual and office-wide bonus opportunities, and a strong focus on work-life balance.

Our office culture is friendly, supportive, and results-driven. We’re focused on continuous improvement and creating the best possible experience for our customers. As we continue to grow, we’re looking for someone who is motivated, positive, and excited to be part of a high-performing team that values both success and service.

ROLE DESCRIPTION:
Taylor Maciaszek - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.