Department Manager

Because you're the team's glue. Motivate our way!

Expanding teams, capabilities, and ambitions. And thanks to our incredible size and scale, more opportunities for you and more amazing experiences for our customers. As a Department Manager at Primark, progress is yours to own at the forefront of expanding this fashion revolution in the United States.

Our strong values run through everything we do. We're caring, dynamic and we succeed together. There's real accountability and ownership here as you shape your team's futures and encourage sales. Because you thrive outside your comfort zone. Apply to join us as an in-store Department Manager.

What You'll Do

As a Department Manager, you will own a department, and focus on maximizing its sales, inventory, and standards. Department Managers have the power to impact the business daily, by managing inventory, moving product in accordance with customer demand, reviewing and managing planograms and period layouts, and by being commercial (meaning that you'll know what is trending and thus order your merchandise daily to drive sales).

You will keep an eye on the local market to maintain a competitive advantage in price, product, and shopping experience. You will use data to gain full knowledge of your department's performance to drive sales and meet targets and manage stock file accuracy for your department.

As the leader of your department, you will hire, train, coach and motivate a team of Sales Associates and Team Leaders. This is crucial to ensuring your department delivers an exceptional shopping experience for every customer and a positive work environment for every colleague.

What You'll Get

We're committed to your success and will provide you with a robust onboarding period. Here, you'll be empowered to succeed. As we rapidly expand across the globe, we'll give you the tools that you need to excel. We'll also offer you competitive benefits and work life balance - we know your life outside of the store is important.

What You'll Bring

To be successful in this role, you will have at least 2 years of retail leadership experience in a fast-paced, high-volume environment and demonstrate strong commercial acumen. Our Department Managers typically join us with retail experience as either a Store Manager, Assistant Store Manager, or Department Manager.
• You are nimble and adaptable, being able to flex your plans and priorities in a fast-paced environment.
• You will have strong communication skills and the ability to relate to customer's needs.
• A role model who can lead, motivate, and inspire the team, who builds confidence and enthusiasm, enabling the team to deliver excellent store standards and customer service.
• Resilient with a proven ability to lead a team and confident in giving constructive feedback to others.
• Commercially aware with an understanding of local market, key competitors and how the use of relevant systems and tools can improve option control and drive sales.
• Good planning and organizational skills, prioritizing and working within agreed timescales.
• Experience supporting store management with the protection of people, property and premises by securing cash, stock and property. Keyholder responsibility including availability for emergency call outs.
• Ability to effectively manage difficult situations and have good problem-solving skills.
• Position holder must be able to communicate effectively and efficiently, orally and in writing, in English to the extent necessary to perform the essential functions of the position, including providing instruction, coaching, corrective action, safety instructions, emergency communications, customer service, and daily team leadership. This includes communicating with managers, supervisors, hourly colleagues, and customers, and monitoring the performance of employees whose job duties require English-language customer communications.


Excited? Good. Because it's energizing to put your skills to work, in a growing global business committed to helping people express themselves - and feel a sense of belonging. Apply to be part of Primark's future, today as a Department Manager. Enjoy career growth, our way.

The pay range for this role is: $58,700-$71,760. This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate's geographic region of work, job-related knowledge, skills, and experience, among other factors.

To perform the essential functions of this position, colleagues must be able to satisfy the following physical requirements, with or without reasonable accommodation.


This position requires the ability to constantly stand and walk for extended periods, up to 8 hours per shift, on hard- surface floors. Colleagues must frequently bend, stoop, crouch, and reach at or above shoulder level. The role also requires frequently lifting, carrying, pushing, and pulling merchandise and fixtures weighing up to 25 pounds and occasionally participating in team lifts for items weighing up to 50 pounds.


Colleagues must constantly perform tasks requiring manual dexterity, including handling and processing merchandise, operating cash registers or other point of sale systems, and using handheld devices. The position requires movement throughout the sales floor and stockroom, occasional use of stairs or ladders where applicable, and occasional work in varying temperatures, including in outdoor areas or storage spaces where applicable.

Depending on their assigned responsibilities, colleagues may receive training on the safe use of equipment such as balers, manual pallet jacks, and electric pallet jacks, and may be required to operate such equipment when properly trained and authorized. In no circumstances are colleagues under 18 permitted to use balers, manual pallet jacks, or electric pallet jacks.


Primark will provide reasonable accommodations as required by applicable law to enable qualified individuals with disabilities to perform the essential functions of their job. Applicants or colleagues who require an accommodation should contact People & Culture at View email address on click.appcast.io to begin the interactive process.


Frequency Definitions: (Constantly: 67%-100% of the time, frequently: 34%-66% of the time, occasionally: 11%-33% of the time, rarely: 1%-10% of the time).


Our fashion isn't one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.

Our fashion isn't one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. Excited? Good. There's real accountability and ownership here as you shape your store, team's futures, and steer sales. It's energizing to put your skills to work, in a growing local and global business committed to helping people express themselves- and feel a sense of belonging. Because you thrive outside your comfort zone. Apply today to start your Primark journey!

Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email View email address on click.appcast.io with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.

REQ ID: JR-16326