Senior Application Analyst

Abbott Cancer Diagnostics seeks a Senior Application Analyst to lead business systems design, configuration, and support for healthcare technology platforms. The role involves mentoring junior analysts, resolving technical issues, and driving workflow improvements while serving as a primary support contact for end-users.

Responsibilities

• Lead estimation and scope analysis for enhancement and support requests across assigned platforms
• Design, configure, test system changes and troubleshoot technical issues with stakeholder alignment
• Mentor junior analysts and delegate configuration activities while serving as escalation point for incidents
• Identify workflow improvements and business process optimization opportunities through operational analysis
• Provide end-user support, training, and documentation while maintaining on-call availability

Requirements

• Bachelor's degree in Computer Science, MIS, or related field; or high school diploma with 4+ years relevant experience
• 5+ years experience developing or configuring technology solutions in analyst or project delivery roles
• Subject matter expertise in patient identification, revenue cycle, CRM, patient registration, or lab order entry
• Epic software certification or ability to obtain within 8 weeks of hire
• Authorization to work in United States without sponsorship
• Epic Prelude, Epic Identity, or Epic Eligibility certification preferred
• Healthcare or biotechnology experience preferred