Audiovisual Production Technician I - Enterprise Physical Operations

Location

SAINT LOUIS, MO 63110

Scheduled Hours 40 Position Summary The Enterprise Physical Operations, Infrastructure, Capital Programs & Real Estate (EPO) department at WashU provides integrated operational, infrastructure, planning, and facility services that support the university’s mission of excellence in education, research, patient care, and community engagement. Guided by our PRIDE+ Core Values of Professionalism & Planning, Respect & Responsibility, Integrity & Integration, Dedication & Delivery, Excellence & Enterprise Alignment, and Accountability & Stewardship, EPO fosters a culture centered on collaboration, strategic partnership, innovation, accountability, and service excellence across the university enterprise. EPO manages and supports 28 million gross square feet across 235+ buildings and associated infrastructure systems, encompassing academic, research, clinical, residential, administrative, and support facilities across the university’s campuses and operations. Our teams provide strategic leadership and operational expertise in facility management, infrastructure services, capital project delivery, real estate operations, planning, sustainability, engineering, maintenance, environmental services, public safety support, and enterprise operational services. EPO creates and maintains safe, innovative, efficient, mission-driven environments that support our students, faculty, staff, patients, researchers, and community partners. For additional information and to hear directly from members of our team, please visit: The Audiovisual Production Technician provides front-line technical support for audiovisual systems, multimedia technologies, and event support services across the WashU School of Medicine campus. This position assists with the setup, operation, maintenance, and troubleshooting of audiovisual equipment used in classrooms, conference rooms, auditoriums, collaborative spaces, and special events. The Audiovisual Production Technician supports faculty, staff, students, and campus partners by helping ensure reliable audiovisual services for academic, administrative, research, and event-related activities. The role performs routine technical tasks, responds to service requests, and supports live events, recording, streaming, and videoconferencing while developing technical expertise in audiovisual production technologies. Job Description Primary Duties & Responsibilities Provide first-level technical support for audiovisual systems, presentation technologies, and multimedia equipment across campus facilities. Assist with the setup, testing, operation, and breakdown of audiovisual equipment for meetings, lectures, conferences, educational programs, and special events. Support classroom technology operations, including computers, projectors, displays, microphones, cameras, audio systems, and presentation software. Perform basic troubleshooting and resolution of audiovisual hardware, software, and connectivity issues; elevate complex issues as appropriate. Assist with lecture capture, video recording, media streaming, and hybrid meeting support under the direction of senior audiovisual personnel. Support video conferencing and collaboration platforms through equipment configuration, testing, and user support. Respond to service requests and technical support calls in a timely and professional manner while providing effective customer service to faculty, staff, students, guests, and event participants. Perform other duties as assigned. Working Conditions Normal office environment. Typical schedule is Monday - Friday 9:00 a.m. - 5:30 p.m. with occasional need for schedule flexibility based on needs of the department. Physical Effort Typically sitting at a desk or table. Repetitive wrist, hand or finger movement. Ability to move to on and off-campus locations. Equipment Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Education Associate degree or combination of education and experience may substitute for minimum education. Certifications/Professional Licenses No specific certification/professional license is required for this position. Work Experience No specific work experience is required for this position. Skills Not Applicable Driver's License A driver's license is not required for this position. More About This Job WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles. Preferred Qualifications No additional education unless stated elsewhere in the job posting. Certifications/Professional Licenses No additional certification/professional licenses unless stated elsewhere in the job posting. Work Experience Audio-Visual Technology, Media Services, And Event Production (1 Year), Higher Education Or Related (1 Year) Skills Adaptability, Apple Mac OS, Audiovisual Equipment, Audio Visual Installations, Camera Operations, Continuous Learning, Customer Service, High Accuracy, Interpersonal Communication, Lecture Capture, Live Event Filming, Microsoft Windows, Multimedia Presentations, Personal Initiative, Professional Integrity, Strive for Excellence, Teamwork, Technical Support, Technical Troubleshooting, Video Conferencing, Video Conferencing Software, Video Projection, Web Streaming, Working Independently, Written Communication Grade

G08-H

Salary Range $21.17 - $32.85 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email View email address on click.appcast.io or call the dedicated accommodation inquiry number at View phone number on click.appcast.io and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity or shared ancestry, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. As a federal contractor, the university maintains affirmative action programs to implement its equal employment opportunity policy for individuals with disabilities and protected veterans, in accordance with Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 (VEVRAA), as amended. #J-18808-Ljbffr Washington University in St. Louis