Retail Store Assistant Manager (Philadelphia Premium Outlets, Pottstown, PA)

Join the GOAT USA Retail Team! GOAT USA is looking for an exceptional Retail Store Assistant Manager at our Philadelphia Premium Outlets store location. You’ll work closely with the GOAT USA retail team, reporting directly to the Retail Store Manager. Position Overview The Retail Store Assistant Manager is responsible for supporting the overall success of the store by ensuring smooth daily operations, delivering a strong customer experience, and leading the store team. This role works closely with the Store Manager to drive sales, develop employees, and maintain GOAT USA brand standards. Job Duties and Responsibilities Support daily store operations, including scheduling, shift coverage, and task delegation Complete store operational requirements by scheduling and assigning employees to shifts. Coach, develop, and motivate team members to drive performance and accountability Assist in hiring, training, and ongoing development of store employees Handle escalated customer concerns and resolve issues professionally Partner with the Store Manager to execute company initiatives and store goals Drive sales by supporting GOAT USA sales strategies and team performance Oversee inventory management, including restocking, organization, and accuracy Ensure the store is clean, organized, and visually aligned with brand standards Open and close the store, including registers, cash handling, and security procedures Maintain accurate cash management, deposits, and sales reporting Ensure a safe and secure environment for employees and customers Support merchandising efforts, including seasonal changes and visual displays Coordinate inventory flow and stockroom organization Fulfill online and in-store pickup orders accurately and efficiently Maintain store supplies, including cleaning and operational materials Communicate effectively with store leadership and corporate teams Requirements Excellent verbal and written communication skills. Strong communication, leadership and team management skills Excellent organizational and time management skills. Exceptional interpersonal and conflict-resolution skills. Expertise in Microsoft Office Suite (Word, Excel, PowerPoint, etc.) Ability to communicate effectively in English Full‑Time, non‑exempt. Capable of lifting or moving heavy products up to 50 pounds. Able to stand and walk throughout the scheduled work shift. Basic math skills for handling transactions. Basic Excel and Word skills. Must work every Monday, on days of restocks, and one weekend day. Full Time U.S. Employee Benefits Include Paid vacation and sick time Health Insurance DCA/ FSA account Employee discount And more Equal Employment Opportunity Statement GOAT USA is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, sex, religion, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other basis protected by law. GOAT USA considers all qualified applicants regardless of criminal histories, consistent with legal requirements. #J-18808-Ljbffr Goatusa