URBN Asset Protection Associate

Job Description

Job Description

The Asset Protection Associate safeguards people, products, and property across our supply chain operations. This role blends proactive risk prevention with responsive incident handling, working on the floor and at workstations to ensure safety, shrink reduction, and compliance. You’ll collaborate closely with Operations, HR, and Transportation to keep our network secure.

Shift: Friday - Sunday (9:00am-6:30pm) Part Time

• Be Supportive : Help associates feel safe and heard by providing confidential channels for reporting concerns (theft, harassment, unsafe practices).

• Be Resourceful: Leverage tools (CCTV & access control) to identify risk indicators for potential opportunities for loss to occur.

• Be Professional: Document thoroughly with clear incident reports and statements.

• Be Diligent: Monitor and review CCTV for risk signals (unauthorized access, process bypass, unsafe behaviors, product handling anomalies).

• Be Approachable: Communicate clearly and calmly during tense situations; de-escalate when possible

• Be Precise: Follow SOPs exactly for access control, visitor sign-in, driver check-in/out, and badge management.

• Be Flexible: Adapt to dynamic operations—shift priorities for hot loads, weather events, carrier delays, or system outages.

• Be Available: Work varied schedules including nights, weekends, holidays, and overtime during peak volume or incidents.

• Experience: 1–3 years in asset protection/loss prevention, security, or operations in a supply chain/warehouse environment preferred.

• Skills: Strong situational awareness and attention to detail, clear verbal/written communication; de-escalation capability and familiarity with CCTV, access control, and badge systems

• Certifications (Preferred): First Aid/CPR/AED

• Technology: Proficient with MS Office/365 (Excel, Outlook, Teams), incident management tools, and digital evidence handling

• Must be able to understand written and oral directions in English

• Must be able to write in English

Physical Requirements:

• Ability to sit or stand for extended periods of time
• Ability to manipulate a keyboard for extended periods of time
• Climb, balance, kneel, crouch, or crawl
• Ability to use a computer for extended periods of time
• Lift freight and other objects of various shapes, sizes and weights up to 50 pounds

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Works in a campus environment in all types of weather. Using proper safety procedures will eliminate any potential hazards. The noise level in the work environment is usually minimal.

Disclaimer:

The list of Requirements, Duties, and Responsibilities is not exhaustive, but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload or technical development).

You should be proficient in:

• Customer Service
• Quality Control Experience
• Warehouse Experience
• Distribution Experience
• Good Manufacturing Practices (GMP)
• Video Surveillance (CCTV)
• High School / GED