Workplace Experience Coordinator

Workplace Experience Coordinator

We are a global financial services group with a significant international presence, employing over 20,000 staff across 34 markets globally. The firm's core principles of Opportunity, Accountability, and Integrity guide its ethical, agile decision-making and underpin its approach to creating sustainable value for clients, shareholders, and employees. We place strong emphasis on fostering a high-performance culture and creating an environment where diverse ideas and perspectives are welcomed, and employees feel valued. Our workspaces are designed to be connected, flexible, and sustainable, nurturing a collaborative environment.

About the Role

As a CBRE Workplace Experience Coordinator, you will be the integral administrative anchor of our corporate office in Chicago, IL. This dynamic, client-facing role is crucial in creating a seamless, productive, and welcoming environment for all occupants of our corporate office. This role encompasses a broad range of responsibilities, from managing meeting logistics and supporting front desk operations to assisting with office space management and fostering strong internal connections. We are looking for someone that is proactive, adaptable, and highly organized individual with exceptional customer service and communication skills, ready to hit the ground running in a fast-paced environment.

What You'll Do:

• Serve as the primary point of contact for all individuals entering the facility, greeting them with a friendly and welcoming demeanor.
• Manage visitors and parking pass issuance, ensuring strict adherence to security protocols.
• Answer telephones professionally, making a memorable first impression for all callers.
• Create and deliver presentations to various-sized groups, showcasing strong communication skills.
• Arrange and confirm recreational, dining, and business activities on behalf of requestors, demonstrating excellent organizational abilities.
• Oversee and manage janitorial or maintenance work orders as needed, ensuring a well-maintained environment.
• Coordinate and execute essential workplace services, including mail distribution, office supply management, and onboarding support for new employees.
• Acknowledge and effectively address inquiries or complaints from employees, guests, and co-workers, providing professional, customer service-driven solutions.
• Organize and manage on-site events, which include securing event spaces, coordinating set-up and tear-down, and ensuring timely delivery of necessary supplies.
• Strictly follow property-specific security and emergency procedures, notifying appropriate parties to ensure the safety and well-being of all individuals in the building.
• Coordinate effectively with external vendors who supply services or goods to the workplace.
• Serve as the primary point of contact for clients and external guests, manage meeting room scheduling, and support catering events.
• Maintain responsibility for office supplies and the upkeep of shared spaces within the corporate office.
• Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
• Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

What You'll Need:

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why CBRE?

• When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values respect, integrity, service and excellence and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

• We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Workplace Experience Coordinator position is $52,000 annually [or $25.00 per hour] and the maximum salary for the Workplace Experience Coordinator position is $55,000 annually [or $26.44 per hour]. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program.

Equal Employment Opportunity:

CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations:

CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at View email address on click.appcast.io or via telephone at View phone number on click.appcast.io (U.S.) and View phone number on click.appcast.io (Canada).