Physician Liaison

Vanderbilt Health Opportunity

Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Job Summary

Promote VUMC services to current and new physicians in the primary referral area under occasional guidance. Communicate information on new products or services and conduct visitations with physicians to determine their needs and enhance their relationship with VUMC.

Key Responsibilities

• Promote VUMC services to physicians in the primary referral area. • Contact physicians to assess their needs to ensure they are being met and provide feedback to VUMC departments related to concerns or problems expressed by physicians. • Provide information on VUMC services, including promoting physician to physician relationships, and information on new products or services. • Effectively manage community relationships to include education, maintenance of brand image, customer service, and communication of opportunities in a timely manner. • Establish and maintain ongoing communications with referring clinicians and their office staff including routine visits, emails and phone calls. • Collect and evaluate physician information, related to number of referrals, to generate reports and assess for changes in referral patterns. • Participates in the development and implementation of specific outreach relationship building and marketing plans to support VUMC strategy. • Assist with developing educational, informational and marketing materials. • Facilitate referrals and advocate for initiatives aimed at improving processes related to referrals. Perform service recovery and follow-up efforts based on customer feedback. • The responsibilities listed are a general overview of the position and additional duties may be assigned.

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth.

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.