CX AI Delivery Director — Global Programs Lead

$15 per hour

Jobleads-US

TELUS Digital seeks a Director, CX AI Delivery to turn complex contact center and AI programs into predictable, measurable outcomes. You will lead delivery across the CX AI portfolio, spanning CCaaS, conversational AI, agent assist, and CX intelligence, while guiding senior leaders and ensuring client value.

You will manage a ~$15–20M portfolio, drive delivery success, and partner with product and engineering leaders to stabilize programs and grow key accounts.

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Vacancy posted 6 hours ago

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