Site Director

Site Director - Full Time Employee (Direct Hire)

Location: Groveport, Ohio (On-site)

Role Overview

This position will lead all operations for a campus of nearly 200,000 square feet of production space. The role is responsible for building, developing, and leading a high-performing operations team while driving accountability across all site activities. The Site Director establishes and executes production strategies, sets performance targets, and ensures disciplined execution to meet or exceed operational goals. In partnership with internal stakeholders, this leader directs and optimizes all operational workflows to maximize throughput, efficiency, and quality.

Key Responsibilities

• Achieve warehouse operational objectives by implementing strategic plans, identifying and resolving problems, measuring and auditing quality standards, and identifying trends.
• Oversee ITAD-specific processing workflows including server de-racking, data erasure, component sorting, equipment refurbishment, and downstream recycling.
• Manage recruiting, selection, onboarding, and training programs for employee staffing to ensure competencies are aligned with roles and duties.
• Drive continuous improvement of inventory accuracy by implementing and managing an inventory control system and taking corrective actions.
• Maintain responsibility for site P&L performance and improvement initiatives.
• Maintain and improve operational systems by determining product handling and storage requirements, evaluating policies and procedures, and maximizing equipment and manpower utilization.
• Manage the implementation and achievement of internal and customer KPIs and SLAs.
• Accomplish department objectives by communicating job expectations, monitoring job results, and enforcing systems, policies, and procedures.
• Manage relationships with staffing agency partners to maintain optimal headcount across multiple shifts.
• Uphold all ISO, OSHA, and R2 standards applicable to the outlined responsibilities.

Required Qualifications

Experience: 7+ years of progressive operations or warehouse management experience, with at least 2 years in a site leadership or director-level role. Prior experience in the ITAD industry is strongly preferred. Experience managing multi-shift operations with headcounts of 90-140+ employees across multiple buildings is required.

Education: A Bachelor's degree in Operations Management, Business Administration, Supply Chain, or a related field is preferred.

Technical Skills: Demonstrated experience managing P&L, staffing, and multi-functional operations teams. Strong knowledge of inventory control systems, warehouse management platforms, and operational KPIs. Familiarity with ISO, OSHA, and R2 compliance standards.

Key Competencies

• Adaptability: Adapts to changes in the work environment and manages competing demands effectively. This role requires comfort with ambiguity.
• Analytical Skills: Collects and researches data, identifies data relationships, and uses intuition and experience to complement findings.
• Communication: Listens effectively and communicates clearly in both verbal and written form.
• Leadership: Inspires and develops team members, fostering accountability and a culture of continuous improvement.
• Problem Solving: Identifies and resolves problems in a timely manner by gathering and analyzing information skillfully.
• Use of Technology: Demonstrates required technical skills, adapts to new technologies, and applies technology to improve operational efficiency.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or View phone number on click.appcast.io. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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