CENTRALIZED SURGICAL & PROCEDURAL SCHEDULER

• Schedule surgical and procedural cases within Epic in accordance with organizational policies and procedures.
• Coordinate scheduling across hospitals, ambulatory surgery centers, and procedural suites throughout the health system.
• Ensure accuracy of scheduling details, including procedure type, surgeon, equipment needs, and estimated case duration.
• Serve as the primary point of contact between physician offices and perioperative services.
• Monitor schedules and support optimal block utilization through proactive case management.
• Coordinate with pre-admission testing, insurance authorization teams, and clinical departments to facilitate patient readiness.
• Conduct outbound patient calls to coordinate procedure dates and provide scheduling support.
• Schedule post-operative appointments and ensure continuity of care.
• Initiate and track insurance authorization workflows as needed.
• Maintain compliance with scheduling policies, regulatory requirements, and patient safety standards.
• Participate in scheduling audits, quality initiatives, and process improvement efforts designed to enhance patient access and operational efficiency.

• Minimum of two years of healthcare scheduling, patient access, medical office, or related healthcare experience.
• Strong computer skills and ability to navigate multiple systems simultaneously.
• Excellent organizational, communication, and customer service skills.
• Ability to prioritize competing demands in a fast-paced environment.
• Knowledge of medical terminology.

• Experience scheduling surgical or procedural cases.
• Experience utilizing Epic or a comparable electronic health record system.
• Knowledge of insurance verification and authorization processes.
• Experience working in perioperative services, physician practices, patient access, or surgical scheduling environments.

• Strong understanding of surgical scheduling workflows.
• Knowledge of medical terminology.
• Excellent organizational and multitasking skills.
• Strong attention to detail and accuracy.
• Excellent communication and customer service skills.
• Ability to manage high?volume scheduling environments.

• High school diploma or equivalent required.
• Associate degree in healthcare administration or related field preferred.
• Minimum 2 years of healthcare scheduling experience preferred.
• Epic experience strongly preferred.

About Beebe Healthcare

Beebe Healthcare serves the Sussex County community with a medical center located in beautiful, historic Lewes, Delaware, and convenient outpatient locations throughout the county. Founded in 1916 by two physician brothers, Drs. James Beebe and Richard C. Beebe, the medical center in Lewes is a 210-licensed-bed, not-for-profit seaside community hospital. Beebe's specialized service lines include cardiac and vascular, surgical services, oncology, women's health, and orthopaedic services. Beebe offers an array of inpatient, outpatient, emergency, and diagnostic services. Beebe's five satellite campuses offer imaging, physical rehabilitation, and lab services, as well as walk-in care centers. In addition, Beebe offers Wound Healing & Hyperbaric Medicine and Diabetes Management & Medical Nutrition Therapy. With a mission to serve the community, Beebe also offers many free screenings and outreach programs through its Population Health Department; and advanced medical care for those who are recuperating at home through Beebe Home Care Services. Beebe is also training the next generation of nurses through the Margaret H. Rollins School of Nursing, located behind the Medical Cente ... r in Lewes. Beebe's Medical Staff has grown tremendously since the early 1990s. Employed physicians through Beebe Medical Group and our affiliated physicians on Beebe's Medical Staff now serve patients from Milford to Millville in specialties including cardiac surgery, dermatology, endocrinology, family practice, gastroenterology, general surgery, internal medicine, pediatric neurology, and surgical oncology. Beebe is proud to offer quality care, close to home for the residents and visitors of Sussex County.

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