Client Service Representative

Job Overview

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Broadridge is hiring! We’re seeking an Associate Client Services Representative to manage client interactions and builds strong relationships with internal and external partners. This role responds to client needs professionally and promptly in a fast-paced, high-volume environment where accuracy is essential. The ideal candidate is organized, responsive, self-motivated, and committed to delivering excellent service and exceeding client expectations. Team members collaborate in person as needed to learn and work together.

Responsibilities

• Manage inquiries from beneficial issuer and proxy-agent clients, using diplomacy and sound judgment to achieve mutually beneficial outcomes in a team environment.
• Support beneficial issuer clients and proxy agents with share-owner solicitations, data reporting, problem-solving, and service matters in accordance with applicable NYSE, bank, and broker requirements.
• Advocate for beneficial clients and coordinate with internal departments to resolve issues and meet client goals.
• Keep issuer clients and proxy-agent clients informed about industry and regulatory changes, Broadridge process updates, and potential impacts on their business.
• Build and maintain strong issuer client and proxy-agent client relationships, identifying value-added solutions that address client needs.

Qualifications

• Bachelor’s degree or equivalent.
• Two to three years of experience in a client service or client-facing role.
• Ability to work effectively in a fast-paced, high-pressure environment.
• Strong attention to detail, with the ability to manage multiple tasks and prioritize time effectively.
• Excellent presentation, written, and verbal communication skills.
• Ability to build positive, productive relationships with clients.
• Proficiency with AI tools and Microsoft Outlook, Excel, Word, and PowerPoint.
• Strong problem-solving and critical-thinking skills.

Compensation

• Compensation Range: The salary range for this position is between $27/hr - $30/hr USD. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, international locations and education.
• Bonus Eligibility: Bonus Eligible

Benefits

Benefits Information: Please visit for information on our comprehensive benefit offerings #LI-PP1

Culture and Inclusion

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

EEO/DEI Statement

Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.

Contact for Accommodations

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at View phone number on click.appcast.io or by sending an email to View email address on click.appcast.io.

Company Overview

Broadridge Financial Solutions (NYSE: BR) is a global technology leader with trusted expertise and transformative technology, helping clients and the financial services industry operate, innovate, and grow. We power investing, governance, and communications for our clients – driving operational resiliency, elevating business performance, and transforming investor experiences. Our technology and operations platforms process and generate over 7 billion communications annually and underpin the daily average trading of over $15 trillion in equities, fixed income, and other securities globally. A certified Great Place to Work®, Broadridge is part of the S&P 500® Index, employing over 15,000 associates in 21 countries.

Additional Info

We are dedicated to fostering a collaborative, inclusive, and healthy environment that promotes flexibility and accountability. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success. We believe that our associates are our most important asset. Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our hybrid working model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.