Technical Support Specialist - Tier 1/2
Facility Solutions Group, Inc.
Facility Solutions Group seeks a Technical Support Representative - Level 1 to provide tier 1/2 support, troubleshoot connectivity, installation, and equipment defects, and guide customers through corrective steps in a fast-paced environment. You will analyze, troubleshoot and resolve issues while recording interactions across multiple systems. The role emphasizes customer service, detailed note-taking, and timely escalation to Tier 2 when needed, with a focus on accurate documentation and #J-18808-Ljbffr Facility Solutions Group
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Technical Support Specialist - Tier 1/2 in Round Rock, TX vacancy
- Facility Solutions Group, Inc. is seeking a Technical Support Representative - Level 1 to provide tier 1/2 support in a fast-paced environment in Round Rock, Texas. You will troubleshoot connectivity, installation, and equipment issues, remotely configure client equipment...SuggestedRemote work
- ...Description The program provides comprehensive Tier 1, Tier 2, and Tier 3 IT Infrastructure Support services to sustain and enhance its IT... .... Position Description The Tier 2 Help Desk Specialist provides advanced technical support for escalated incidents, focusing on...SuggestedFor contractorsRemote work
$35 - $40 per hour
...features. Years of Experience: 2 years of experience... ...provide IT Infrastructure support services, which includes Tier 1 Help Desk, Tier 2 End User... ..., but are not limited to, technical assistance for hardware, software... ...2x Get notified about new Specialist jobs in Austin, TX ....SuggestedFull timeFor contractorsRemote work- SES Corporation, based in Austin, TX, seeks a Tier 2 Help Desk Specialist to deliver advanced IT support across endpoints, identity, and collaboration platforms. You will partner with Tier 1 and Tier 3 to resolve complex issues and improve first-call resolution. Responsibilities...Suggested
$55k - $65k
...learn more. Base pay range $55,000.00/yr - $65,000.00/yr IT Support Specialist (Tier 1.5) | Launch Your MSP Career Ready to take your IT support... ..., variety in your day, and the chance to flex both your technical skills and your people skills. If you’ve been stuck in a helpdesk...SuggestedFull timeWork at officeFlexible hours3 days per week1 day per week$32 - $41 per hour
...Collaboration and Business IT Support services to some of the world’... ...transparency. WHAT YOU WILL DO As a Tier 2 Audio Visual Field Technician... ..., troubleshooting technical issues, and maintaining strong... ...s license. DESIRABLE CRITERIA 1–3 years of experience in the...Contract work3M HEALTHCARE
Austin, TX4 days ago$60k - $67k
...have heavy emphasis on advanced end-to-end technical support services on end-user hardware, software... ...depending on the need, not including a 1 hour lunch. This position will work a 4... ...customer issues; Escalation point as Tier 1/2 Support Implement support via Microsoft...Contract workFor contractorsWork at office- ...Job Description Job Description Job Summary Technical Support Analysts at GCS are expected to have and maintain a high level of technical... ...Preference is given to well certified individuals. Experience: 2+ years experience in a help desk or network support position....Live inWork at officeRemote workWork from homeFlexible hours
GCS Technologies
Austin, TX28 days ago - ...access and use the technology provided to support academic achievement. Essential Duties... ...and the ability to adapt and develop new technical skills as technology evolves Basic enterprise... ...or a high school diploma A minimum of 2 years of technical support experience is...Work at office
- Everforth Apex Systems seeks a mid-level Desktop Support Technician (Level 2) to provide hands-on end-user support onsite in Austin, TX. This six... ...depending on experience. You will own escalations, perform Tier 2 break/fix, manage onboarding/offboarding, software installs...Hourly payContract work
- Petco is seeking a Tier 2 customer support specialist to handle escalated issues from Vetco Call Center, Petco Call Center, Field Operations and Pharmacy Partners. You will process prescription approvals, account maintenance and reimbursements, and resolve complex customer...
$18 - $25 per hour
...Technical Support Representative - Level 1 As a Technical Support Representative - Level 1, you will provide tier 1 or tier 2 support based on training and knowledge in a fast-paced communication center to resolve technical issues in a variety of methods, such as alarm...Remote workFacility Solutions Group
Round Rock, TX3 days ago- ...Technologies, a Texas-based IT staffing and delivery firm, seeks a Senior Business Analyst for a 1-year role with a government client in Austin, TX. The position is hybrid: 2 days remote (Tuesdays and Thursdays) and 3 days on-site at the client site in Austin. Local...Remote jobLocal areaRelocation
- ...talented Team. Job Title: Business Analyst 2. Location: Austin, TX. I. Description... ...Content Accessibility Guidelines (WCAG) 2.1, Level AA related to federal and state accessibility... ...: Experience in identifying functional and technical requirements gathering, analysis and...
- ...Job Title: Business Analyst 2 Location: Austin, TX DESCRIPTION... ..., and objectives.Scope of Work:Support current DPS projects and... ...senior level Business Analyst (technical/emerging technology).Required:... ...methodology/practices.Preferred: 1-2 years of experience understanding...
$50 - $55 per hour
1 week ago Be among the first 25 applicants Get AI-powered advice... ..., TX (Hybrid: 3 days onsite, 2 days remote) Why Join Us? Be... ...of a mission-critical project supporting public health services Gain... ...Contract Operations | Contract Specialist IV | 25-0507 Austin, Texas Metropolitan...Contract workRemote workMonday to Friday- Level 1 IT Technician Why Digacore? We’re a fast-paced, people-... ...technology, automation, and exceptional support. We're looking for team members... ..., and eager to build their technical skills while making a... ...knowledge sharing What You Bring 1-2 years of IT support, help desk...Remote work
- ...will be done by Business Analyst Level 2: Support current DPS projects and priorities in... ...field as a senior level Business Analyst (technical/emerging technology) 4... ...management methodology/practices 1 Preferred Experience...Remote work
Lorven Technologies
Austin, TX5 days ago - ...currently seeking Business Analyst 2 for one of our top Client for... ...on SSA automated systems (TIERS, SSP, EST, and other related... ...rules, business requirements, and technical specifications of changes or... ...include providing production support and technical assistance to...Contract work
PROLIM Corporation
Austin, TX3 days ago - .... Job Title: Business Analyst 2. Location: Austin, TX. I. Description... ...as a senior Business Analyst (Technical). Familiar with standard... ...analysis, validation, and testing support. The contractor will be... ...Years Preferred: PowerAutomate 1 Years Preferred: Jotform Ampcus...Contract workFor contractors
$69k - $103k
...As the world's number 1 job site*, our mission... ...Day Execute assigned technical tasks and projects reliably... ...structures and site layouts to support accurate and sustainable... ...degree and a minimum of 2 years of related... ...Salary Range Transparency Tier 1 - United States of...Work experience placementLocal areaIndeed
Austin, TX4 days ago$60k - $78k
Technical Support Engineer 1 - NA Compute ProSupport At Dell Technologies, world-class service doesn't end when a customer purchases our innovative... ...Linux or VMWare) Strong customer focus and communication skills 2 to 5 years of related experience Ability to take on shift...Remote workShift workAfternoon shift$84.1k - $112.13k
...is Round Rock, Texas. JOB SUMMARY The Technical Business Analyst II Supports Trellis Information Technology (IT)... ...and reporting tools. Preferred: Two (2) years of experience with Student loan... ...Claims, or Default Prevention. One (1) year of experience in using AI tools...Contract workWork at officeFlexible hours- ...while helping professionals advance their careers. Job Title: Systems Analyst 2 Location: Local to Austin, TX ONLY Job Description: ~ Client requires the services of 1 Systems Analyst 2, hereafter referred to as Candidate(s), who meets the general...Local area
NMK GLOBAL, INC
Austin, TX3 days ago - ...in managing day-to-day technology needs, offering end-user support, and maintaining internal systems to ensure smooth operations... ...and expanding workforce. Key Responsibilities Provide tier 1/2 technical support for hardware, software, and network issues Set up...
devsky
Austin, TX3 days ago - ...Pigment Change Control Board (CCB) process for Tier 2/3 changes, including risk tiering, impact... ...design reviews and sign-off sessions; support UAT across modules. Enable users - Build... ...ranges may be modified in the future. Region 1: $143,000 - $169,000 Region 2: $130,000 -...Work at officeLocal areaFlexible hours
- The Technical Support Analyst at Gravis Law is responsible for supporting internal employees with their technical needs. A successful... ...Desk (or similar system). Triage, categorize, and resolve Tier 1 and Tier 2 issues (password resets, access requests, SaaS issues, printer...Work experience placementWork at officeLocal areaRemote work
$24 - $25 per hour
...Fleet Tech Support Specialist Location: Austin, TX — On-site Pay: $2... ...weekends ~1st Shift: 6:00 AM – 2:00 PM ~2nd Shift: 2:30 PM... ...issues Troubleshoot technical and operational problems and... ...What We’re Looking For ~1+ year of experience in technical...Full timeRemote workShift workRotating shiftDay shiftAfternoon shiftTRUCKING PEOPLE
Austin, TXa month ago- ...NowDescriptionRecognized as the No. 1 site trusted by real estate... ...economics, and analytical support for enterprise agreements and Teams... ...permanently, and maintaining Tier 1 reliability standardsPartner... ...account outreach.What You'll Bring:2+ years of experience in data...Work at officeLocal area
- IT Support Specialist - Austin (5 days onsite) Temporary (could be 1 to 3 month Contract) Position Summary The IT Support Specialist provides technical assistance and system support to internal users... ...Troubleshooting Provide Tier 1 and Tier 2 technical support for hardware...Contract workTemporary workWork at officeRemote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Support Specialist - Tier 1/2. Be the first to apply!
Related searches
- tech aide Round Rock, TX
- customer support analyst Round Rock, TX
- work from home technical support specialist Round Rock, TX
- support technician Round Rock, TX
- support analyst Round Rock, TX
- desktop support analyst Round Rock, TX
- help desk technical support Round Rock, TX
- technical analyst Round Rock, TX
- help desk administrator Round Rock, TX
- technical support specialist Round Rock, TX