Director of Conversational Engagement & AI Products (, MA, United States)

Full-time

Genesys

Genesys is seeking a seasoned product leader to own the end-to-end strategy and execution of our conversational engagement portfolio across web, mobile, messaging, and social channels. The role partners with senior executives to shape product direction, drive AI-enabled experiences, and deliver measurable value at scale within the Genesys Cloud platform.

You will translate market trends into clear roadmaps, guide cross-functional teams, and influence pricing strategy while mentoring a

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Vacancy posted 18 hours ago

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