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Executive Resolutions Manager, Patient Experience

CVS

CVS Health is seeking a Manager of Executive Resolutions to oversee patient concerns across channels, ensuring investigations, assessments, and resolutions. You will lead a central team that provides intake and triage support, guiding internal feedback from colleagues and navigating complex situations. The role shapes resources and procedures for long-term sustainability of the Executive Resolutions team and the Service Recovery capability, working with clinics and operations to deliver complete #J-18808-Ljbffr CVS Health

Vacancy posted 1 day ago
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