Cage Cashier III

Cage Cashier III

It is the primary responsibility of the Cage Cashier III to accurately and efficiently perform monetary transactions and exchanges while delivering exceptional guest service in a fast-paced gaming environment. Responsibilities include cash handling, casino credit transactions, Title 31 compliance, balancing assigned banks, and supporting operational coverage across multiple cage functions. The Cage Cashier III may also provide guidance and operational support to team members and assist with departmental leadership responsibilities in the absence of a supervisor. All duties are to be performed in accordance with departmental and property policies, procedures, internal controls, gaming regulations, and service standards.

Specific Job Functions

• Deliver professional, courteous, and efficient service to guests and team members at all times
• Redeem gaming chips, slot tickets, and Race & Sports tickets in accordance with company procedures
• Process cash exchanges, front money deposits, marker payments, and customer withdrawals accurately and efficiently
• Issue cage markers and process casino credit transactions in accordance with internal controls and gaming regulations
• Utilize computer systems to process guest personal checks, payroll checks, and related financial transactions
• Process debit and credit card cash advance transactions through approved systems
• Handle foreign currency exchanges and gaming chip transactions
• Maintain accountability and accuracy of assigned bank, ensuring all transactions and documentation are properly organized and balanced
• Adhere to all Main Bank and Chip Bank turn-in procedures and timelines
• Maintain proficiency in Front Window Bank, Employee Bank, Poker Cage, and Main/Fill Bank operations
• Assist guests with casino credit applications and related inquiries in the absence of a Credit Clerk
• Assist in the training and support of Cage Cashiers and newly assigned team members
• Provide operational support and leadership coverage in the absence of the Cage Shift Supervisor
• Maintain thorough knowledge of Title 31 regulations, anti-money laundering procedures, and gaming compliance standards
• Accurately enter cash transactions and negotiable instruments into the Title 31 Resort Advantage system
• Balance assigned bank at the beginning and end of each shift in accordance with departmental procedures
• Strictly adhere to all gaming regulations, internal controls, company policies, and cash handling procedures
• Immediately report discrepancies, suspicious activity, or compliance concerns to leadership
• Perform all other job-related duties as assigned

Qualifications

• Must be at least 21 years of age
• Minimum one (1) year prior high-volume cash handling experience required
• Previous cage cashier, casino cashiering, banking, or gaming finance experience preferred
• Strong guest service and interpersonal communication skills required
• Excellent money handling, balancing, and mathematical skills required
• Basic computer proficiency and ability to operate financial transaction systems required
• Knowledge of Title 31 regulations, anti-money laundering procedures, and gaming compliance preferred
• Ability to maintain accuracy and attention to detail in a fast-paced environment
• Ability to maintain confidentiality and handle sensitive financial information appropriately
• Must possess a professional demeanor, positive attitude, and reliable attendance record
• Ability to work flexible shifts including weekends, holidays, and varied schedules as needed

Physical Requirements & Work Environment

• Ability to stand for extended periods during scheduled shifts
• Ability to frequently use hands and fingers for counting cash, handling chips, and operating computer terminals
• Ability to lift, carry, push, or pull up to 25 pounds with or without assistance
• Ability to work in a fast-paced casino environment with frequent guest interaction and noise exposure
• Ability to maintain focus and accuracy while handling large sums of money and multiple transactions simultaneously

Required Licenses & Certifications

Gaming Registration

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.