Managed Services - Physician Revenue Cycle - Manager

Managed Services Revenue Cycle ManagerThe OpportunityAs a Managed Services Revenue Cycle Manager, you will lead physician revenue cycle operations and client service delivery within our Advisory practice. You will focus on optimizing performance across revenue cycle functions, managing blended delivery teams, and implementing process improvement, automation, and technology solutions that enhance service quality and client outcomes.As a Manager, you will supervise, develop, and coach teams, lead client workstreams, and build meaningful relationships with client stakeholders. You will apply business knowledge, analytical thinking, and operational leadership to solve complex issues, improve performance, and support delivery against client expectations and service commitments.In this role, you will drive continuous improvement across physician revenue cycle operations, using performance data, root-cause analysis, and technology-enabled solutions to strengthen operational results and support the growth of our managed services offerings.ResponsibilitiesLeading physician revenue cycle operations across billing, collections, insurance AR follow-up, denial and appeal management, underpayment pursuit, payer escalation, cash posting and reconciliation, credit resolution, and financial clearanceManaging physician revenue cycle teams across blended onshore and offshore delivery models within IDN and multi-specialty environmentsDriving performance against aging/DAR, cash collection, denial, write-off, self-pay, and other key operational metrics through inventory health management and targeted improvement initiativesLeading root-cause analysis of denials, rejections, and claim edits, implementing corrective actions and preventive mid-cycle fixes that reduce billing defects and aged accounts receivableImplementing physician revenue cycle operating standards, workflows, playbooks, and process improvements across client engagementsManaging weekly operational reporting and monthly executive performance reviews, providing a consistent performance story across client stakeholdersPartnering with Access, Coding, Technology, Client Delivery, and other functional leaders to resolve cross-functional issues and escalate systemic revenue cycle concernsLeading automation, workflow optimization, and digital transformation initiatives to improve scalability, efficiency, and service qualityHiring, coaching, and performance-managing team leads across functions while aligning capacity and priorities across the operating unitConfirming compliance with applicable industry standards, client requirements, and revenue cycle operating proceduresWhat You Must HaveAt least a Bachelor's degreeAt least 5 years of progressive Revenue Cycle Management experienceWhat Sets You ApartPreference for at least one of the following fields of study: Business Administration/Management, EngineeringDemonstrating substantial physician revenue cycle leadership experience within IDN and multi-specialty operationsApplying working knowledge of CPT, HCPCS, ICD-10, modifiers, clearinghouse/EDI processes, professional billing reimbursement, and HIPAA requirementsManaging insurance AR follow-up, denial and appeal resolution, underpayment recovery, payer escalation, cash reconciliation, and credit balancesLeading blended onshore and offshore physician billing teams of 50–100+ associatesDriving measurable improvements in aging/DAR, cash, denial, write-off, and other revenue cycle KPIsUtilizing automation frameworks, workflow optimization, and digital transformation to improve operational performanceWorking with Epic in physician revenue cycle or professional billing environmentsTravel RequirementsUp to 40%The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more.