Credit And Collections Specialist

Credit and Collections Specialist

Location: Holtsville, NY

PAY: $23-$25/hr

Overview:

We're looking for a Credit and Collections Specialist to join our team and support our accounts receivable function. This role is responsible for managing delinquent accounts, evaluating credit applications, and helping maintain strong cash flow.

This position is ideal for someone who combines strong communication skills with attention to detail and enjoys working in a fast-paced, team-oriented environment. You'll work closely with a small collections team inside a long-established, family-owned business serving the professional beauty industry.

Responsibilities:

• Contact account holders to request payment on delinquent accounts using professional and courteous communication
• Maintain accurate and up-to-date records of account status, payment activity, and communication history
• Track payment commitments and follow up to ensure timely resolution
• Process and review credit applications, requesting additional details when needed
• Verify credit references through direct outreach or credit reporting tools
• Assess payment history and account behavior to recommend credit limit adjustments
• Assign appropriate credit limits in line with company guidelines
• Escalate exceptions or higher-risk accounts to management when needed
• Monitor accounts receivable and cash reports to identify trends or issues
• Support the broader AR team with reporting and administrative tasks
• Communicate clearly and professionally with customers to maintain strong relationships
• Use Microsoft Office and internal systems to manage accounts and documentation
• Respond to emails and inquiries promptly and follow through on outstanding items
• Collaborate with team members and customer service reps to resolve account issues

Requirements:

• 13 years of experience in accounts receivable, credit, or collections
• High school diploma or equivalent
• Strong organization and ability to manage multiple accounts at once
• Excellent attention to detail and accuracy
• Professional phone presence with strong interpersonal skills
• Clear verbal and written communication
• Consistent follow-up and task management skills
• Solid math skills for balances, payments, and credit calculations
• Ability to remain professional in challenging conversations
• Proficiency with Microsoft Office and general computer systems
• Comfortable typing, emailing, and working in a fast-paced environment

Work Environment:

This role is based in a fast-paced office setting within a family-owned company that has been serving the professional beauty industry for over 75 years. The company is a leading supplier of wholesale beauty products to distributors and beauty schools nationwide, known for its strong product availability, reliable shipping, and commitment to customer service.

You'll be part of a collections team of five to six people and work closely with customer service representatives who support the order and payment process. The environment is collaborative, energetic, and focused on delivering a high level of service to customers.

Job Type & Location:

This is a Permanent position based out of Holtsville, NY.

Pay and Benefits:

The pay range for this position is $47840.00 - $52000.00/yr.

Full medical insurance is paid for (Copay, Surgeries, etc.) 401k with 4% match that you can contribute to after 1 year of working there 5 PTO days year 1, 10 PTO year 2, 15 PTO year 5 56 hours of sick time 3-4% raise every year based on performance

Workplace Type:

This is a fully onsite position in Holtsville, NY.

Application Deadline:

This position is anticipated to close on Jul 3, 2026.