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General Manager

$125k

P Gagnon and Son, Inc.

General Manager

As a General Manager, you're not just running a service center you're shaping the safety, growth, and livelihoods of the people who work there and the customers who depend on it. Your decisions directly impact financial performance, local reputation, and how safely work gets done every single day. This role exists because strong leadership at the local level is what turns strategy into real‑world results.

This is a hands‑on leadership role with full ownership of a single Service Center. You'll work closely with frontline supervisors, account managers, and regional partners to balance safety, service, and profitability, especially during seasonal peaks and emergency events. By your first 90 days, success means the operation is running predictably, employees understand expectations, safety processes are being followed without reminders, and financial performance is clearly tracked and actively managed.

Here's what you'll actually do in your first 30 days:

  • Meet every direct report and key frontline leaders to understand how work really gets done — not just how it's supposed to work.
  • Review P&L, staffing levels, safety metrics, and customer mix to identify the top 3 operational or financial risks.
  • Conduct site walk‑throughs focused on safety practices, operational flow, and equipment readiness.
  • Align with your Regional Vice President on 90‑day priorities and define what "win" looks like for your Service Center.

Core responsibilities include:

  • Own the Business
  • Lead People and Culture
  • Put Safety First
  • Run Strong Operations
  • Grow Customers and Community Trust

Must have:

  • Ability to hold full P&L accountability and make data‑driven financial decisions.
  • 6+ years of progressive leadership experience in operations or field‑based environments.
  • Demonstrated experience leading people managers, not just individual contributors.
  • Willingness and ability to champion and enforce safety standards every day.
  • Required CDL B with appropriate endorsements based on Service Center needs.

Nice to have:

  • Experience in industrial, energy, logistics, or seasonal operations.
  • Familiarity with budgeting, forecasting, and operational reporting tools.
  • Experience working cross‑functionally with sales, safety, and regional leadership.
  • Proficiency with Microsoft Word, Excel, and PowerPoint.

We offer competitive pay (starting at $125,000 plus bonus) and a comprehensive benefits package designed to support you and your family, including:

  • Medical, dental, and vision insurance (multiple plan options)
  • Health Savings Account (HSA) and Flexible Spending Account (FSA)
  • 401(k) with company match
  • Tuition reimbursement
  • Paid holidays and time off
  • Company-paid $50,000 basic life/AD&D and long-term disability coverage
  • Voluntary supplemental life, AD&D, short-term disability, and EAP
  • Propane discount

We believe people do their best work when they feel safe, respected, and trusted to own results. You'll join leaders who care about doing the right thing, helping each other succeed, and leaving the business better than we found it.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Vacancy posted 3 days ago
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