Night Auditor

Night Auditor Htel Barrire Le Fouquet's is hiring for a Night Auditor Position in SoHo, New York City. Base pay starts at $23/hr. Hotel Barriere Management is seeking a highly motivated and experienced night auditor to oversee the auditing, posting, balancing of the daily financial transaction, check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, provide maximum levels of guest service and support the hotel's rooms division in anyway required to support the Hotels efforts to deliver outstanding guest service and financial profitability. Responsibilities include: maintaining a friendly and warm demeanor and providing excellent customer relations, with confidentiality and discretion; assisting guests with check-in and check-out processes (verifying registration, address and credit information, balancing bank, posting charges); recognizing customers, adapting to each person and personalizing their welcome; balancing revenue and settling accounts nightly, maintaining files, and resetting the system for the next day of operations while performing Guest Service Agent tasks and duties; performing bookkeeping activities, such as balancing accounts and conducting nightly audits; preparing and distributing daily reports; investigating or analyzing out-of-balance situations and making adjustments or corrections as needed; managing front desk activity and handling guest check-ins and check-outs; handling messages, wake-up calls, mail, and faxes properly; complying at all times with standards and regulations to encourage safe and efficient hotel operations; informing your line manager of customer disputes within the framework that has been defined with them; responding to all their service requests by providing them with the appropriate contact person; being the liaison for management messages and guidance between supervisors and management; ensuring that your manager is informed of incidents that occur; being proactive in order to develop resources, working practices, products and services; ensuring the instructions of the reception manager and management are being implemented; running the audit and ensuring a successful close of the day; having a working knowledge of security procedures; and ensuring the safety of property and people. Qualifications include: high school diploma or equivalent preferred; at least 2 years of progressive experience in a hotel or a related field required; experience in previous night audit/accounting OR similar role required; prior OPERA PMS experience required; proficient computer skills, including Google Applications (Gmail, Meet, Calendar, Hangouts, etc.); strong analytical, communication, and computer skills; understanding of mathematics and accounting and financial processes is required; must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner; requires standing for extended periods, walking, lifting up to 25 pounds, bending and reaching; may occasionally require lifting guest luggage's; work schedule varies and may include working on holidays, and weekends; fluency in English, second language a plus; FLSD certification is a plus.