Bell Person

Bellperson - BELLPRSNAs a Bellperson you will be the first and last impression for our guests. You will be responsible for providing exceptional customer service by assisting guests with their luggage, answering questions, and ensuring a smooth check-in and check-out process.ResponsibilitiesGreet guests warmly and professionally upon arrival and departure.Assist guests with luggage, including loading, unloading, and transporting to and from guest rooms.Escort guests to their rooms and provide information about hotel amenities and local attractions.Answer guest inquiries and address their concerns in a timely and courteous manner.Assist with valet parking as needed.Maintain a clean and organized work environment, including the lobby and baggage area.Adhere to all hotel policies and procedures.QualificationsExcellent customer service skillsAbility to lift heavy luggageStrong communication skillsPositive and outgoing personalityAbility to work flexible hours, including weekends and holidaysPerks & Benefits :Medical, Dental, VisionHotel DiscountsPaid Time OffEmployee Assistance programThis job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be added at any time with or without notice.The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.EducationHigh school diploma or GED preferredSkills and Experience (Essential)At least 21 years of ageMust possess valid and current driver-s licenseMust be able to read, communicate effectively and have superb interpersonal skillsMust be able to work well under pressure while retaining tact and composure when resolving guest complaintsSkills and Experience (Preferred)Work experience in the hospitality or restaurant industry is preferredCommunication in other languages is helpful