Digital Courts Operations Manager

RESPONSIBILITIES

• Provide oversight for the development and administration of strategic plans, goals, policies, and tactical work plans for Court Management Services Area.

• Provide management directions to the Court Application Services team.

• Provide oversight for the development and administration of strategic plans, goals, policies, and tactical work plans for Court and Judicial Council Web Services.

• Responsible for the oversight of assigned program budgets, development of Request for Proposals, and development of Budget Change Proposals.

• Provide oversight for Web Services and Systems Roadmaps

• Supervisory duties


Working Conditions


The Judicial Council strives for work life balance and includes substantial vacation and holiday time. In addition, we offer an excellent benefits package including pension, medical, dental, and vision coverage, flexible spending, up to $130 per month reimbursement for qualifying commuting costs, student loan forgiveness as part of Public Service Loan Forgiveness (PSLF), and retirement savings plans. In San Francisco, the office is only a 7-minute walk from the downtown Civic Center BART station. In Sacramento, the office is located minutes from downtown, just north of Discovery Park.

The Judicial Council offers hybrid work arrangements for many positions. The successful candidate will be expected to work in person at the Judicial Council's San Francisco or Sacramento office at least two days per week, based on their office leader's direction, and reside in the areas surrounding these locations. To be eligible for Judicial Council employment and participation in the Judicial Council's Hybrid Work Program, a prospective or current employee's primary residence/remote work location must be in the State of California and within a 150-mile driving radius of their assigned reporting location.


Minimum Requirements This position does not have a Classification Specification. Requirements and qualifications for this position can be found in this announcement. For additional questions, please contact the hiring department listed below.

• Manager

Additional Documents

• Job Application Package Checklist

Position Details Job Code #:
JC-518236


Position #(s):
156-100-3385-XXX

Working Title:
Digital Courts Operations Manager JO#6650


Classification:
Manager $9,911.00 - $14,868.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.


# of Positions:
1


Work Location:
San Francisco County


Telework:
Hybrid


Job Type:
Permanent, Full Time


Department Information
OVERVIEW

The Information Technology office is accepting applications for a Manager position to join the Digital Courts Operations unit.

With limited oversight, the Manager position is responsible for providing technical and program management leadership for teams supporting critical applications. This includes oversight of design and development initiatives, adherence to architectural best practices, testing, business process reengineering, deployments, onboarding, and communication with program partners. The role also encompasses managing day-to-day operational support for Judicial Council and Court systems, including but not limited to:

• Web Services

• Digital Accessibility Services

• Digital Language Services

• SharePoint Services

• Self-Represented Litigant E-Services


Additional responsibilities include relationship management and collaboration with internal JCIT departments, other Judicial Council divisions, trial courts, justice partners, and external vendors. The position requires expertise in budget management, personnel management, preparation of Budget Change Proposals, and negotiation of vendor agreements.

The Judicial Council

The Judicial Council of California is the policy setting body for the state court system and has constitutionally conferred statewide rule-making authority. This authority includes developing, advocating for, and allocating the judicial branch budget. A majority of Council members are California state justices and judges; however, the Council also includes lawyers, legislators, and court administrators.

By enhancing its role as a leadership, knowledge, and service resource for the judicial branch, the Judicial Council's staff organization seeks to continue to evolve as one of California's most dynamic public service entities, focused on improving access to justice for all Californians by innovating and responding to the changing needs of the courts and the public. As a government body charged with improving the statewide administration of justice, the Judicial Council has multiple offices with diverse responsibilities relating to court policy and operations. As employees of the council, every member of staff should view and approach their work as one Judicial Council with a public service mission that is greater than the sum of its parts.


Department Website:


Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 6/5/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.


Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).


How To Apply
Completed Examination/Employment Application (STD 678) and applicable or required documents must be submitted to apply for this Job Posting. A completed copy of the Application Package listing must be included, when submitting your application in hard copy.


Address for Mailing Application Packages


You may submit your application and any applicable or required documents to:


Judicial Council of California
Primary Cert Contact
Attn: Please Apply in the Benefits Section Below
455 Golden Gate Avenue


San Francisco , CA 94102-3688


Required Application Package Documents


The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.


Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:


MINIMUM QUALIFICATIONS

Bachelor's degree and five (5) years of professional-level analytical or managerial experience in assigned function, including, but not limited to, program analysis, development, implementation, research, and advising, including at least two (2) years of supervisory experience.

An additional four (4) years of professional experience in the assigned function may substitute for the bachelor's degree. Or, additional directly related experience and/or education may be substituted on a year-for-year basis.

OR

Master's degree in a directly related field for the assigned discipline, and two (2) years of professional-level analytical or managerial experience in assigned function, including, but not limited to, program analysis, development, implementation, research, and advising, including at least two (2) years of supervisory experience

OTHER

Please note, if you are selected for hire, verification of employment authorization to work in the United States will be required.


Benefits
HOW TO APPLY

This position requires the submission of our official application, responses to the supplemental questions, and a resume. To ensure consideration of your application for the earliest round of interviews, please apply by 5PM on June 5, 2026 .

To complete the online application, please visit and search for Job ID# 6650 .

The Judicial Council provides reasonable accommodation to applicants with disabilities who request such accommodation. Reasonable accommodation needs should be requested through Human Resources at View phone number on click.appcast.io. Telecommunications Relay Service (TRS) is available by dialing 711. Once connected, provide the relay operator with the number for Human Resources: View phone number on click.appcast.io.


PAYMENT & BENEFITS

$9,911 - $14,868 per month

Please note due to statewide fiscal conditions, the posted salary range is subject to a temporary 3% reduction. In exchange for this reduction, judicial branch employees accrue an additional 5 hours of paid personal leave per month through June 30, 2027.

Some highlights of our benefits package include:

• Health/Dental/Vision benefits program

• 14 paid holidays per calendar year

• Choice of Annual Leave or Sick/Vacation Leave

• 1 personal holiday per year

• Up to $130 per month reimbursement for qualifying commuting costs

• CalPERS Retirement Plan

• 401(k) and 457 deferred compensation plans

• Employee Assistance Program

• Basic Life and AD&D Insurance

• FlexElect Program

• Pretax Parking

• Long Term Disability Program (employee paid/optional)

• Group Legal Plan (employee paid/optional)

• Public Service Loan Forgiveness (PSLF) eligibility


The Judicial Council of California Is an Equal Opportunity Employer.


Benefit information can be found on the CalHR website and the CalPERS website.



Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website:
Human Resources Contact:
Mikayla Spruell
View phone number on click.appcast.io
View email address on click.appcast.io


Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Sandra Grace
View phone number on click.appcast.io
View email address on click.appcast.io
California Relay Service: View phone number on click.appcast.io (TTY), View phone number on click.appcast.io (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.


Supplemental Questionnaire


Supplemental Questions


To better assess the qualifications of each applicant, we will review your responses to the following questions. Please indicate for which employer you performed these functions. Your answers should not exceed a total of three pages.


1. In what ways do you guarantee that digital court web services are accessible to all users, including individuals with disabilities? Please illustrate your approach with examples from projects or programs you have supervised or managed.


2. What measures do you implement to uphold compliance with government regulations and standards in the delivery of web services? Share relevant examples drawn from your experience managing or overseeing specific initiatives.


Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.


It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.