Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Field IT Ops Lead - End-User & Incident Resolution

$79.4k

ASM Research, An Accenture Federal Services Company

A federal IT services provider is seeking a Field Office Support Lead to manage IT support operations across distributed offices. Responsibilities include coordinating technician schedules, overseeing troubleshooting for IT issues, and ensuring compliance with security standards. Ideal candidates have at least 8 years of experience in IT support, strong problem-solving skills, and a bachelor’s degree in a related field. This role offers a salary range of $79,400 - $79,931 and promotes a commitment to equal employment opportunities. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Field IT Ops Lead - End-User & Incident Resolution in Albany, NY vacancy
  • $79.4k

     ...Position Overview The Field Office Support Lead manages field IT support operations to ensure end-user devices, connectivity, and local...  ...point for complex incidents. This leader aligns field practices...  ...hands-on troubleshooting and resolution for endpoints, peripherals,... 
    Field
    Contract work
    Work experience placement
    Work at office
    Local area
    Remote work

    ASM Research, An Accenture Federal Services Company

    Albany, NY
    12 hours ago
  • $132.23k - $176.31k

     ...strategic and technically adept Senior Lead Data Architect to lead high-...  ...: Partner with Product Ops and Product Houses to define and...  ...and use case. Empower business users through self-serve analytics while...  ..., Computer Science, or related field. ~8+ years of experience in... 
    Field
    Temporary work
    Remote work

    Lumen Inc

    Albany, NY
    1 day ago
  •  ...Job Title: IT Field Service Support Location: Albany New York 12204 Mode...  ...to different locations and support end Users / Mileage will be reimbursed. Will...  ...Taking ownership of issues through to resolution on all appropriate requests Categorize... 
    Field
    Contract work
    Work at office
    Local area
    Remote work
    Shift work
    Weekend work

    E-Solutions

    Albany, NY
    4 days ago
  • $97k - $164.9k

     ...The Systems Administrator Lead provides technical and leadership...  ...critical operations in a federal IT environment. The role directs...  ...Lead coordinates ITIL-aligned incident, problem, and change...  ...Computer Science, or a related field, or equivalent relevant work experience... 
    Field
    Permanent employment
    Contract work
    Work experience placement
    Work at office

    ASM Research, An Accenture Federal Services Company

    Albany, NY
    12 hours ago
  • $94.1k - $132.5k

     ...technology firm is seeking a Problem Manager to lead the lifecycle of IT problems, ensuring robust solutions to prevent recurrence...  ...hold a Bachelor's degree in IT or related fields and possess 4+ years in problem or incident management. This position offers competitive... 
    Field

    ASM Research, An Accenture Federal Services Company

    Albany, NY
    2 days ago
  • $45 per hour

     ...working conditions at the end for more details....  ...providing high-quality IT support services and solutions...  ..., network problems, and user queries. Assist with...  ...resolve security breaches and incidents. Assist in the...  ...Technology Services related field, or 3 years of work... 
    Field
    Hourly pay
    Contract work
    Part time
    Work experience placement
    Local area
    Remote work
    Monday to Friday
    3 days per week

    Kasmo Global

    Albany, NY
    2 days ago
  • $48k - $65k

     ...fast-growing and rewarding career field of IT support services? If you hold a TS...  ...of issue as hardware, software, or user. Tracks status of inquiry resolution by checking with referred resource...  ...documentation. Assign unresolved Incidents to appropriate support teams in a... 
    Field
    Full time
    Temporary work
    Worldwide
    Shift work

    DeNOVO Solutions

    Albany, NY
    12 hours ago
  • $67.9k - $180k

     ...Customer Service Lead (SDL Leadership) is...  ...ensuring high-quality end-user support, and...  ..., ensuring timely resolution of user issues and...  ...or high-priority incidents. Monitor performance...  ...Coordinate with IT teams, stakeholders...  ..., or related field (or equivalent experience... 
    Field
    Contract work
    Work at office

    ASM Research, An Accenture Federal Services Company

    Albany, NY
    4 days ago
  • $84.78k - $131.41k

     .../Unit: AMHS - IT Business Applications...  .... This role leads significant initiatives...  ...Lead end to end solution design...  ...including table and field level ACLs, data...  ...Participate in incident and problem resolution related to complex...  ...automations, and user interfaces using... 
    Field
    Shift work

    Albany Med

    Albany, NY
    18 days ago
  • $67.9k - $132.5k

     ...desk shift to ensure end users receive timely,...  ...quality support for incidents and service...  ...escalations so response and resolution targets are...  ...met in a federal IT environment. The...  ...Management, or a related field preferred, or...  ...experience (team lead or supervisor) in... 
    Field
    Contract work
    Work at office
    Shift work

    ASM Research, An Accenture Federal Services Company

    Albany, NY
    1 day ago
  • $20.83 - $26.25 per hour

     ...technical support for users of enterprise IT services in a highly...  ...receives and documents incidents and service requests,...  ...and resolves common end-user issues under the...  ...to apply known error resolutions and document new,...  ...Science, or a related field, or equivalent relevant... 
    Field
    Contract work
    Work experience placement
    Work at office

    ASM Research, An Accenture Federal Services Company

    Albany, NY
    2 days ago
  •  ...Lead UI/Front End Developer Position(s) Required: Lead UI/Front End Developer Hybrid Interview...  ...Web Development, or a related technical field. Please provide a copy of the degree upon...  ...developers to ensure a seamless and consistent user experience across platforms. Drives... 
    Field

    InterSources

    Albany, NY
    1 day ago
  • $52.9k - $68.69k

     ...technical support for users of enterprise IT services in a highly...  ...point of contact for incidents and service requests....  ...troubleshooting for common end-user issues such as...  ...for efficient resolution. Follow established...  ...Science, or a related field, or equivalent relevant... 
    Field
    Contract work
    Work experience placement
    Work at office
    Remote work

    ASM Research, An Accenture Federal Services Company

    Albany, NY
    4 days ago
  • $67.9k - $103.7k

     ...Position Overview The End User Training Lead oversees the organization’s training and learning portfolio...  ...of new tools and services in a federal IT environment. This leader directs the...  ..., Human Resources, or a related field, or equivalent relevant experience. ~... 
    Field
    Contract work
    Work at office
    Shift work

    ASM Research, An Accenture Federal Services Company

    Albany, NY
    2 days ago
  •  ...Site Lead – Support Center Engineer III...  ...provider of managed IT and audio-visual services...  ...Acts as an incident and problem manager...  ...all pertinent end user information in ticketing...  ...to ensure swift resolutions to technical...  ...science or related field, OR equivalent combination... 
    Field
    Work experience placement
    Remote work

    cb20 Managed IT & AV Services

    Albany, NY
    2 days ago
  •  ...Configuration Management Incident/Problem/Change...  ...through the IT Help Desk. The...  ...role is to ensure resolution, reporting and...  ...Communicates with users; keeping users informed...  ...departments, and end users. Leads smaller size...  ...Technology or relevant field (or two... 
    Field
    Contract work
    Temporary work
    Work experience placement
    Internship
    Work at office
    Remote work
    Shift work
    Night shift

    Talent Software Services

    Albany, NY
    12 hours ago
  • $25 - $28.85 per hour

     ...will learn how to ensure timely resolution of client software issues...  ...May provide training to client end-users (typically via webinar)...  ...all details and progress in incident tracking system(s) Qualifications...  ...database structures including fields, tables, views, database objects... 
    Field
    Hourly pay
    Contract work
    Work at office
    Local area
    Shift work

    Tyler Technologies, Inc.

    Latham, NY
    12 hours ago
  • $176.6k - $294.3k

     ...of novel therapies, industry-leading R&D, and a goal of delivering...  ...regional thought leaders in the field of Hematology. Pfizer's Hematology...  ..., coordinating relationships end-to-end (research to end-of-...  ...endeavors to make accessible to all users. If you would like to contact... 
    Field
    Permanent employment
    H1b
    Local area
    Remote work
    Visa sponsorship
    Work visa
    Relocation package
    Night shift
    Weekend work

    Pfizer

    Albany, NY
    12 hours ago
  • $54.12 - $85.2 per hour

     ...problems to determine resolution • Gathers,...  ...Solves complex issues, incidents, and problems...  ...for use by peers, end-users, and other team members...  ...the portfolio of IT projects and...  ...public Ability to lead projects following...  ...business, or related field. • Will be... 
    Field
    Hourly pay
    Work experience placement
    Work at office
    Relocation

    Intermountain Health

    Albany, NY
    1 day ago
  • $79.4k - $136.4k

     ...Position Overview The Database Team Lead oversees the design, administration, and performance...  ...database technologies in a federal IT environment. The lead partners with application...  ..., Information Technology, or a related field, or equivalent relevant experience. ~8+... 
    Field
    Contract work
    Work at office

    ASM Research, An Accenture Federal Services Company

    Albany, NY
    1 day ago
  • $78.7k - $150.6k

    Regeneron Pharmaceuticals, Inc is seeking a Senior IT Applications Analyst in Troy, NY. The role involves the configuration, implementation...  ...will possess a BS/BA in Information Technology or related field, alongside at least 5 years of experience. Key responsibilities include... 
    Field

    Regeneron Pharmaceuticals, Inc

    Albany, NY
    12 hours ago
  •  ...NAVA Software solutions is looking for a Lead Data Governance Analyst Details: Lead Data Governance Analyst Duration...  ...experience in data analysis and/or computer science or related field. ~1-2 yrs experience in Pharma/ Biotech industry. ~ Experience... 
    Field

    Nava Software Solutions

    Rensselaer, NY
    1 day ago
  • A leading government services provider is seeking a Senior Systems Administrator to support a Federal agency's technical initiative. The...  ...preferably supervisory experience. An undergraduate degree in a related field is strongly preferred. This position offers a collaborative... 
    Field

    CGS Federal (Contact Government Services)

    Albany, NY
    4 days ago
  • $115.69k - $165k

    Skanska Sverige AB is seeking a dynamic Superintendent in Albany, NY. This role involves supervising field operations, ensuring project safety and profitability, and managing labor forces effectively. Candidates should have 5+ years of relevant experience and a degree in... 
    Field

    Skanska Sverige AB

    Albany, NY
    3 days ago
  • $120k - $145k

     ...requirements, and performance benchmarks. Lead and facilitate kick‑off meetings, status...  ...: Bachelor’s degree in a relevant field (such as Business, Computer Science, or Engineering...  ...techniques with a heavy focus on End User usability and UX designs. Strong... 
    Field
    Full time
    Local area
    Remote work

    SitusAMC

    Albany, NY
    12 hours ago
  •  ...role is responsible for the structured handling of escalated IT incidents. You will monitor mission-critical issues, ensure proper routing...  ...qualifications include a Bachelor's degree in a relevant field and 0-3 years of related experience. Candidates must also possess... 
    Field

    ASM Research, An Accenture Federal Services Company

    Albany, NY
    3 days ago
  •  ...accountable for the end‑to‑end...  ...Revenue Operations, IT, Order Management...  ...marketplace presence: Lead the operational...  ...configuration, user management,...  ...management, partner ops, and IT....  ...technology, or a related field; advanced...  ...them through to resolution — including direct... 
    Field
    Permanent employment
    Contract work
    Flexible hours

    Teradata Corporation (SE)

    Albany, NY
    2 days ago
  • $87.7k - $164k

    Ernst & Young Oman is looking for a Cyber Triage and Forensics Incident Analyst to join their team in Albany, NY. This senior role involves...  ...must have a Bachelor's or Master's degree in a relevant field and 5+ years of experience in incident response or forensic analysis... 
    Field
    Flexible hours

    Ernst & Young Oman

    Albany, NY
    1 day ago
  • Themesoft Inc is seeking an experienced professional with a Bachelor's degree in Math, Sciences, Engineering, or a related field and 10 years of relevant experience. The role involves developing technical solutions to enhance interoperability of existing PeopleSoft systems... 
    Field

    Themesoft Inc

    Albany, NY
    1 day ago
  • $87.7k - $164k

     ...Triage and Forensics (CTF) Incident Analyst will work as a...  ..., coordinate, bring to resolution, and report on security...  ...Forensically analyze end user systems and servers...  ...system custodians, and IT contacts to pursue security...  ...or a related field 5+ years experience in... 
    Field
    Summer holiday
    Local area
    Flexible hours

    Ernst & Young Oman

    Albany, NY
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Field IT Ops Lead - End-User & Incident Resolution. Be the first to apply!