Congress Sr. Event Manager

Job Description

Job Description

POSITION DESCRIPTION

The Senior Congress Event Manager will work in our Pharma Operations team. They will coordinate the operation of group event travel and virtual event programs for specific clients and serve as a project manager for the internal team. The Senior Congress Event Manager provides thought leadership, creating custom-crafted, powerful experiences that engage and inspire the attendees. Sometimes working independently and in other cases leading strategic teams for both international and domestic events, the Senior Congress Event Manager requires enthusiastic multi-tasking while managing simultaneous events in their entirety along with organizational skills ensuring no detail is left to chance.

The Senior Congress Event Manager collaborates with internal teams, ensuring deliverables are met, budgets are balanced, and client needs are anticipated and aligned to their vision. In addition, the Senior Congress Event Manager optimizes external relationships with third-party suppliers. They serve as a mentor to Event Managers and assist with the development and implementation of trainings and learning labs. The Senior Event Manager often works on more complex, international or new business programs and opportunities.

POSITION REQUIREMENTS

• Bachelor’s degree in Business, Hospitality, Liberal Arts, Public Relations, or Communications required.
• Five years’ experience in the event management industry in a position of similar accountabilities and responsibilities, or a minimum of three-years’ experience in ITA Group’s Event Management division.
• Strong organizational skills and the ability to manage details.
• Ability to handle numerous projects, prioritize workload and delegate responsibility.
• Experience in effective communication and relationship building skills, business writing and client presentations. Ability to interact with all levels of client management.
• Proficiency with Microsoft® PowerPoint, Microsoft® Word and Microsoft® Excel.
• Knowledge of financial and accounting principles with experience in preparing and assessing financial budgets and profitability.
• Experience in negotiations in a business environment.
• Excellent human relations skills with the ability to be flexible and sensitive to people's needs.
• Ability to think and act in a proactive manner. Capable of seeing the big picture while understanding how each element contributes to the greater whole. Must be competent to project how a change or delay in one area will impact the overall project. Willingness to try new ideas and challenge status quo.
• Experience working with cross-functional teams. Excellent interpersonal skills with the ability to take and give direction within a matrix organizational structure and team environment.
• Ability to generate enthusiasm and dedication to support team members in order to achieve client business objectives.
• Ability to display a sense of urgency, ownership and accountability.
• Ability to travel up to 25-30% of the year.
• Ability to listen, understand and respond to external and internal customers’ needs in a timely manner; customer service experience in a service-related industry preferred.
• Ability to work the time necessary to complete projects and/or meet deadlines.

ABOUT ITA GROUP

ITA Group is an employee-owned engagement and loyalty company that provides data-driven solutions designed to uniquely motivate and inspire our clients’ employees, channel partners and customers. Creating engaging employee experiences is at the heart of what we do and who we are, and we continuously evaluate our team member benefits to ensure our team members are cared for. We offer an array of competitive benefits, including healthy retirement contributions, health, dental and vision insurance, paid parental leave, flexible work arrangements, Volunteer Time Off, paid sabbaticals, anniversary awards and more! Come join our team, recently recognized by several top organizations as a Great Place to Work.

ITA Group is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.