Fulfillment Manager

Fulfillment Supervisor

This is a full-time role for a candidate who will support the business objectives by managing a team to fulfill the necessary processing (i.e. returns, receiving, picking, packing, shipping) of items within the expected timeframe in an accurate and efficient way.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Coordinate personal and resources to plan the workflow and capacity of the team
• Responsible for staffing (hiring and training/coaching) of the team
• Accountable for weekly reporting on both team and individual metrics (i.e. UPH, overtime, errors)
• Work with HR to address any and all employee related concerns and issues
• Communicate with other teams to manage resources and provide interdepartmental solutions
• Participate in ongoing process improvements studies
• Develop and update standard operating procedures for departmental processes
• Manage team's assigned schedules and make time clock adjustments
• Provide annual evaluations on team members

To perform the job successfully, an individual should demonstrate the following competencies:

• Excellent communication and interpersonal skills (bilingual is preferred)
• Highly effective supervisory skills and techniques
• Basic working knowledge of MS Office (Word and Excel)
• Ability to conduct basic data analysis (for projecting work and resource capacity)
• Hands-on commitment to getting the job done
• Strong organizational and time management skills
• Proven work experience in a warehouse environment (as lead/supervisor or above)

Minimum Qualifications:

• Excellent communication and interpersonal skills
• Minimum of 2 years of experience in warehouse and packaging leading a large group
• Computer literate in Excel, Word, and email. Experience with a WMS system
• Must work weekends
• Bilingual is preferred (Spanish & English)

A successful candidate works well in a dynamic environment with minimal supervision. At REVOLVE we all roll up our sleeves to pitch-in and do whatever it takes to get the job done. Each day is a little different, it's what keeps us on our toes and excited to come to work every day.

For individuals assigned and/or hired to work in California, Revolve includes a reasonable estimate of the salary or hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications.

A reasonable estimate of the current base hourly/salary range is $52,000 - $62,400 per year.