Business Analyst

Apex Systems Inc

Business Analyst, Specialty Product Solutions ClaimCenter Team

Operating as a key member of the ClaimCenter team within the broader Claims Technology and Operations organization, this individual will play a central role in supporting ongoing platform enhancements through detailed requirement gathering, analysis, and solution design. This position will serve as a critical liaison between claims business stakeholders and technical delivery partners, ensuring that operational needs are clearly understood, accurately translated, and effectively implemented within ClaimCenter solutions.

Responsibilities

Conducting stakeholder analysis.

Documenting business requirements (i.e., user stories), success criteria, and training documentation.

Creating business cases and feasibility studies.

Proposing business process improvements.

Facilitating communication between business stakeholders.

Documenting business scenarios while participating and facilitating User Acceptance Testing.

Low code / no code (minimal technical expertise) system configurations

Assisting with backlog refinement and management of non-technical items

Align with and support the respective Product Owner and delivery team regarding Agile best practices including: refining and prioritizing backlogs, creating user stories, conducting demos, and participating in PI planning sessions and other ceremonies.

Competencies

2+ years of claims, operational support, project management and/or experience in IT delivery/implementation preferred

Strong working knowledge of claims and/or insurance related systems. Knowledge of Guidewire ClaimCenter is preferable.

Proficient in Agile methodologies and practices

Excellent verbal and written communication skills

Ability to communicate technical information in a business-friendly manner

Ability to manage multiple and multi-faceted stakeholders

Solution-oriented, creative thinker

Strong strategic thinking, analytical, and problem-solving skills, with the ability to make sound decisions and drive results

Attention to detail and focus on accuracy

Highly ethical, professional, and trustworthy, with a commitment to compliance and integrity

Flexible, adaptable, and resilient, with the ability to work effectively in a dynamic and changing environment

Apex Systems

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Vacancy posted 1 day ago

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