Supported Employment - Office Assistant 3

Office Assistant

We are dedicated to growing a culture of belonging through our values: Respect | Trust | Diversity | Inclusion | Equity

This position is within the Supported Employment in State Government (SESG) per the requirements of RCW 41.04.770. Applicants must be eligible for the SESG Program and also meet the qualifications for this position.

At the Department of Licensing (DOL), we recognize the importance of work life harmony and work hard to create a culture where employees feel valued and respected. Our employees are trusted and encouraged to be a part of process improvements that impact their work, create value for our customers and help build trust in our government.

Our Programs and Services Division (PSD) has a great opportunity for an Office Assistant to join their Application and Issuance team! As one of the most visible state agencies and the second-largest revenue generator in Washington State, we engage with over 6 million residents each year and collect nearly $3 billion in taxes and fees. We understand that our services are vital to the daily lives of our customers, enabling them to live, work, drive, and thrive. We take this responsibility to heart and are dedicated to providing equitable and meaningful access to our services for every resident.

If you are interested in an open and diverse workplace where you gain a sense of purpose from detail-oriented work that is vital to our agency's goals, then read on!

As the Office Assistant, you will have the opportunity to manage routine tasks effectively, track work progress, and work alongside a supportive team. Recognizing the importance of attention to detail, you will be instrumental in meeting crucial deadlines while enjoying the flexibility to approach complex clerical tasks in a manner that suits you best. This position also requires the ability to lift and move materials weighing up to 50 pounds, stand for long periods of time and perform repetitive motions daily. Responsibilities of this position also include frequent filing, sorting, data entry, and document handling. Your contributions will play a vital role in fulfilling the agency's mission of helping every Washington resident live, work, drive, and thrive by ensuring customer documents are processed accurately and efficiently.

Some of what you will be doing:

• Performing tasks such as copying, filing, faxing, shredding, and sending documents as assigned.
• Performing online renewals, vault related duties such as organizing, inventory deliveries, lifting and handling boxes of license plates, stuffing envelopes with inventory, moving supply orders, and assisting other team members with similar tasks.
• Analyzing documents for accuracy and completeness while following strict security procedures.
• Manage and organize all incoming mailed correspondence directed to the unit.

What you will bring:

• Two (2) years of experience and responsibility in an office performing one (1) or more of the following: clerical or administrative duties such as reviewing documents, records, reports, and/or applications for completeness and accuracy and basic office production functions. Data Entry. Customer Service.
• The ability to understand and follow agency values of respect, trust, diversity, equity, and inclusion through behaviors, and decisions. Promote and support a respectful, equitable, and inclusive workplace for all employees. Promote and support respectful, equitable, and inclusive delivery of services to customers. Take action to learn and grow. Take action to meet the needs of others.

What may help you stand out:

• One (1) year experience composing clear, professionally appropriate, technically correct, and step-by-step instruction responses to customers.
• Experience using computer equipment and Microsoft Office applications (such as word, excel, outlook, PowerPoint, etc.) or similar systems.
• Experience applying complex rules, laws, and policies or procedures to business practices.
• Experience using various functionality within DRIVES or similar systems.
• The ability to investigate inventory discrepancies.

Additional conditions of employment:

• Ability to lift 50lbs.
• Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

Join us as we transform how government delivers services! Together, we can build a legacy of commitment to diversity, equity, and inclusion that will benefit generations to come. Be part of this vital mission and make a real impact in your community.

How to Apply:

• Select the apply button at the top of this job announcement.
• Incomplete applications may disqualify you from eligibility for the position. You must ensure all application areas, including supplemental questions, are completed in full.

We value diverse perspectives and life experiences. We employ and serve people of all backgrounds including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, and veterans. We value the unique traits and attributes that each employee brings to the job. Through the diverse perspectives of an inclusive workforce, we will create a more respectful, productive, and unified team to better serve the public of Washington.

The Washington State Department of Licensing is an equal opportunity employer and does not discriminate on the basis of age, sex (including gender identity), marital status, sexual orientation, race, religion, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability.