Call Center Trainer (Federal Programs)
Mass Markets
MCI is seeking a dedicated Call Center Trainer to lead 6-week training for new agents under a Federal Disaster Support program in our Kansas facility. The role emphasizes developing engaging, standards-based training materials and measuring trainee progress. Ideal candidates will have 2+ years in call centers, strong communication skills, and the ability to tailor content for diverse learners. Spanish skills are a plus; background checks and security clearances may apply. #J-18808-Ljbffr Mass Markets
Vacancy posted 2 days ago
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