International Travel Specialist (Passport Agent)

Job Title

This position is located within the Department of the Interior (DOI), Office of the Secretary (OS), Assistant Secretary Insular and International Affairs, Deputy Director International Operations, International Relations Branch, in WASHINGTON, DISTRICT OF COLUMBIA and RESTON, VIRGINIA.

Duties

At the full performance level (GS-11) the major duties of this position include, but are not limited to the following:

• Manage end-to-end official passport and visa operations for Department of the Interior (DOI) travelers, ensuring compliance with State Department, DOI, and foreign government requirements while providing expert guidance and high-quality customer service.
• Interpret, draft, and maintain policy, regulatory guidance, training materials, and correspondence related to international travel documentation. Support consistent and compliant processing across the Department.
• Safeguard official passports and sensitive personal data through rigorous accountability systems, accurate record-keeping, database management, and secure document handling.
• Coordinate, prepare, and process international travel arrangements, including country clearances, DI-1175 submissions, health/visa requirements, ethics compliance, and travel authorizations/vouchers in official travel systems.
• Evaluate and enhance travel processes by conducting trend and cost analyses, developing SOPs and job aids, training staff, preparing management reports, and maintaining audit-ready travel documentation.

Salary Range Information (Per Annum): First time hires to the federal government typically start at the beginning salary in the range for their respective grade level.

GS-11: $85,447.00 to $111,087.00 2 positions are located in Washington, DC. 3 positions are located in Reston, VA.