Account Strategist, Small Business Sales, Google Customer Solutions

Google Customer Solutions Sales Role

Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals. Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $88000 - $124000 (USD) + 35% bonus target + equity + benefits. Learn more about benefits at Google.

This role may also be located in our Playa Vista, CA campus. Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Minimum Qualifications:

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in advertising, sales, marketing, consulting, or media.
• Ability to travel to the office for customer meetings, team meetings and training, as required.

Preferred Qualifications:

• Experience strategically assessing and achieving client success via sales techniques, including effective questioning, objection handling, and engaged selling.
• Experience launching and managing paid digital advertising campaigns, particularly in Google Ads and other digital marketing platforms.
• Experience working with channel sales, advertisers, agencies, or clients.
• Ability to manage and prioritize a portfolio in an advertising or media sales context, and demonstrated ability to achieve goals to drive growth.
• Demonstrated ability to build compelling narratives and utilize storytelling as a client engagement strategy.

Responsibilities:

• Identify and build trusted relationships with key client decision-makers, engaging effectively (often virtually) to understand their business objectives and marketing needs.
• Analyze customer objectives, financials, and the engaged landscape to develop high-quality agreements, and align on goals that maximize portfolio value and contribute to quarterly growth goals.
• Build Google Ads knowledge to identify the right solutions for customer needs, and pitch powerfully by simplifying product features into customer-focused language, always demonstrating a clear value proposition designed to exceed expectations.
• Ensure effective campaign implementation, meticulously tracking and measuring the long-term impact of Google's solutions against client objectives and relative to competitor offerings.
• Drive future customer growth and long-term partnerships by identifying and pursuing opportunities, always acting with sales integrity while embracing a culture of learning and working smarter with AI.