Customer Support

Vyanet currently has openings for Customer Support Personnel. Vyanet is a rapidly growing family-owned company that emphasizes small business values with large growth goals. We are dedicated to providing excellent customer service and the latest in award-winning security technology for Bend and the Central Oregon area. Our U.L. Certified Central Station was awarded a TMA Five Diamond Certification and monitors fire and security systems for our customers in Oregon, Washington, California, Colorado, Arizona, and Hawaii. We are looking for outgoing, upbeat people to join our team! GREAT ADVANCEMENT potential and PROMOTION OPPORTUNITIES available with this position.

BENEFITS:

Medical Dental Vision 401K Paid sick/vacation time Paid training Bonuses

RESPONSIBILITIES:

Represent our company with exemplary customer service skills Interpret alarm signal activity and initiate accurate response Dispatch appropriate emergency agencies as needed Verification phone calls on alarm signals Coordinate communications between premises representatives and authorities Manage high volume of incoming/outgoing phone calls Notify proper contacts of non-emergency signals Handle incoming calls from customers, dealers, and technicians Interpret alarm activity and events to responsible contacts Enter account information and zone data at technicians’ request Help troubleshoot issues with technicians and customers Some clerical work

QUALIFICATIONS:

Excellent communication skills Strong attention to detail Computer literate High school diploma or equivalent 18 years or older Pass background check and drug test Ability to walk up and down stairs Earn $35,000-$45,000 annually. We are currently hiring for ALL shifts. Both full-time and part-time positions available. Are you ready to have a meaningful job in which you can make a real difference in people’s lives? Do you want to start a career with great advancement potential? APPLY NOW and join the Vyanet Team! #J-18808-Ljbffr Ecssecurity