Manager, Business Analysis

Join Us At CVS Health

We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

• Lead and manage technology projects and business analysis solutions, including planning, coordinating, and executing successful implementations for SSI Actuary and Finance teams.
• Gather, document, and translate business requirements into technical specifications through workshops, interviews, and cross-functional collaboration with stakeholders, actuaries, finance, product, operations, and compliance teams.
• Evaluate and recommend new technologies, tools, and systems to enhance business processes, data flows, and operational efficiency.
• Develop and implement technology strategies, roadmaps, and solutions aligned with business analysis, actuarial, and finance objectives.
• Map and document data sourcing, lineage, business rules, quality checks, and maintain data dictionaries to support analytics, reporting, and regulatory needs.
• Partner with FP&A, accounting, and actuarial teams to deliver analytics for pricing, reserving, forecasting, margin analysis, monthly close, premium and claim accruals, and profitability reporting.
• Embed and maintain SOX-relevant controls, reconciliations, and change-management practices; support audit and regulatory requests with traceable documentation and decision logs.
• Conduct reviews, tests, and scenario-based user acceptance testing (UAT) to ensure technology solutions meet defined quality standards, business requirements, and regulatory obligations.
• Drive adoption of technology solutions by developing training materials, user guides, and supporting end-users.
• Foster a culture of continuous improvement by identifying and implementing automation opportunities, streamlining processes, prioritizing backlogs, and applying industry best practices.
• Maintain effective stakeholder management by surfacing risks, proposing mitigations, managing expectations, and ensuring deliverables meet business needs and quality standards.
• This position will report to a Sr Manager and will not have official HR responsibilities/direct reports but will instead be the lead Business Analysts to support different areas of the business.

Required Qualifications

• 1-3 years of Agile / SAFe experience
• Excellent verbal and written communication skills
• 3-5 years data interpretation and analysis experience
• 3-5 years SQL experience
• Adept at problem solving and decision making skills
• Adept at collaboration and teamwork
• Adept at growth mindset (agility and developing yourself and others) skills
• Adept at execution and delivery (planning, delivering, and supporting) skills

Education

• Bachelor's Degree or equivalent experience

We support a hybrid work environment. If selected and you live near the Franklin office location, you will be expected to comply with the hybrid work policy. Under the policy, all hires for in-scope populations should be placed into a hybrid or office-based location, working onsite three days a week.

Anticipated Weekly Hours: 40

Time Type: Full time

Pay Range: $60,300.00 - $132,600.00

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.