Staff Product Operations Manager - Field Operations

Who we areAurora’s mission is to deliver the benefits of self-driving technology safely, quickly, and broadly.The Aurora Driver will create a new era in mobility and logistics, one that will bring a safer, more efficient, and more accessible future to everyone.At Aurora, you will tackle massively complex problems alongside other passionate, intelligent individuals, growing as an expert while expanding your knowledge. For the latest news from Aurora, visit aurora.tech or follow us on LinkedIn.What we are looking forAurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all. Aurora’s Product Operations team is at the fore-front of technology, providing partnership to product, operations & engineering and ensuring commercial operations capabilities are delivered on time, safely and efficiently. We do so by establishing best practices, designing processes & systems, introducing automation & insights and by supporting the delivery of new capabilities.We are looking for a Staff Product Operations Manager with network & infrastructure planning and logistics technology experience to join us on this exciting journey.You will report directly to the Director of Product Operations and be based in Dallas, Texas.In this role, you willCoordinate and facilitate the launch & adoption of new capabilities and products within the field operations, vehicle operations and customer operations domainOversee feedback channels, support triaging and analyze performance data to drive continuous improvementPartner with your customers to develop a capability roadmap that supports meeting our companies objectivesProvide transparency and create alignment through effective communication of upcoming launches, opportunities, issues and decisionsAct as an subject matter expert and provide guidance, clarity and training supportRequired Qualifications8+ years of experience in a technology-focused role such as Product Management, Product Operations, Business Strategy, Product Commercialization, Technical Program Management, or Sales Strategy and OperationsBA/BS degree in related technical subject (e.g. Industrial Engineer, Computer Science, Engineering), or equivalent practical experience in a technical fieldExperience implementing technology within the network planning, logistics technology and dispatch domainExperience working with BI tools (Tableau, Looker, PowerBI, etc)Strong verbal and written communication and interpersonal skills, with the ability to work with cross-functional teams and external partnersDesirable QualificationsMBA or equivalentExperience in the autonomous vehicle, automotive, trucking, transportations, and (or) logistics industryExperience managing enterprise-level product rolloutStrong technical background, with an understanding of the development processProficiency in analyzing data, metrics, and feedback to identify issues, trends, and tooling improvements to make informed decisionsAbility to build strong cross-functional relationships; experience working directly with senior stakeholders across product, operations and engineeringThe base salary range for this position is $133,000 - $213,000 per year. Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits. #LI-SP1Working at AuroraAt Aurora, we bring together extraordinarily talented and experienced people united by the strength of our values. We operate with integrity, set outrageous goals, and build a culture where we win together — all without any jerks.We believe in-person work increases collaboration, empathy and our ability to lead effectively. As a result, we operate in a hybrid work environment where Aurorans are in office at least 3 days per week.Our Careers page provides insight into what it is like to work at Aurora, and you can find all the latest updates in our Newsroom.Our commitment to safetyAt the core of everything we do is our commitment to safety. Building best-in-class self-driving technology will take time, and we believe that each employee at Aurora has a role in contributing to safety, every step of the way. Aurora expects commitment to our safety policies from every employee, and seeks candidates who take an active responsibility, can contribute to building an atmosphere of trust, and invest in the organization’s long-term success by prioritizing working safely, no matter what.Our commitment to inclusionAurora considers candidates without regard to their race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, pregnancy status, parent or caregiver status, ancestry, political affiliation, veteran and/or military status, physical or mental disability, or any other status protected by federal or state law. Aurora considers qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at View email address on click.appcast.io California applicants, information collected and processed as part of your application and any job applications you choose to submit is subject to Aurora’s California Employment Privacy Policy.