Cm It Manager

Cm It ManagerThe IT Manager is responsible for the operational and technical aspects of IT operations on the Destination supporting IT business systems and related equipment by providing knowledgeable support within the timeframes defined in Service Level Agreements. The position is also in charge of the tactical maintenance of communications systems, monitoring system performance, and providing support to maintain maximum uptime of all supported systems. The IT Manager supports the Port Director in all operational aspects of IT operations to ensure the Destination performance objectives, KPI's, Guest and Team Member satisfaction, and other key results areas consistently meet and exceed Company's targets. This position leads by example and requires exemplary organization, multitasking, attention to detail, leadership skills, excellent Guest and Team Member engagement, training, and knowledge of the IT product and service standards.Department: IT & TechnologyLanguage required: English.Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that includes TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 64 ships traveling to more than 800 destinations worldwide.