Team Trainer

As a Team Trainer, you will work in a crew position, such as cashier, drive-thru, or other position, but will be responsible for training new employees. You'll be the go-to person during the shift - the first in line to resolve issues and lend a helping hand where needed.

Team Trainers are motivated, team-oriented, friendly, dependable, and strive to provide excellent guest service.

Responsibilities include:

• Training: Cross-training current employees, leading new product or procedure training, and coaching

• Oversight: Overseeing team members when the manager is not present

• Customer satisfaction: Ensuring customer satisfaction.

• Leadership: Guiding and growing the team.

• Standards: Working with fellow team members to ensure standards are met and consistent

Other responsibilities include:

• Pre-shift huddles or meetings

• Scheduling

• Food cost and cost controls

• Productivity reports

• Functional aisle and dining room set ups

• Ensuring food safety, quality, and accuracy of orders