Implementation Project Manager

Overview Our organization includes a strategic team of big thinkers and creatives who truly work interdependently. Whether designing projects for our innovative clients, developing multi-pronged marketing strategies, or delivering a preeminent customer experience, we are constantly finding ways to underscore our promise to partner with our clients to make inspiring spaces that unlock their people’s greatest potential. The pace is fast, and the learning is constant…but as part of a team this driven, the possibilities are endless. Your Role at Pivot Pivot creates workplace environments to enable people to do their best work. Implementation Project Manager oversees and manages complex projects from beginning to completion with an emphasis on cost-effectiveness and customer service. Works independently in fast-paced situations with frequent deadlines, constant interruptions and changing priorities. Works autonomously and with independent discretion with internal and external parties to plan, direct and coordinate activities of designated projects to ensure that schedules, budgets, and objectives of projects are accomplished as expected. In Addition, You Will Collaborate with the sales executive’s team and other departments to define the scope for complex projects, plan the required resources and schedule, manage project execution, and close out the project, including punch items. Analyze actual labor time expended by project managers and the installation team to ensure up-to-date knowledge of budget versus actual for assigned projects. Oversee project team members to ensure that projects are completed per the quoted scope, cost, and schedule. Provide technical review and make recommendations of specifications upon request. Determine the initial project definition and timeline utilizing Pivot’s process management system. Perform special analysis and/or planning (site verification, phasing of product for order entry, etc.). Ensure design completion per the predetermined schedule along with the order phasing plan. Develop the scope of work & project description to provide required detailed information to ensure clarity and understanding for lead installation personnel. Create and communicate detailed work plans per installation schedule for material handling, logistical plans, loading requirements & identification of potential issues & problem areas. Represent Pivot Interiors at client project/construction meetings to coordinate furniture installation activities with the contractor, client, and building management parties. Assess risk with site evaluation, project design, and scope of work, and make appropriate recommendations to mitigate the risks. Ensure that installation work is executed in compliance with the contracted scope of services. Assess work outside of the quoted scope and obtain approval to execute change orders as needed. Inspect quality of workmanship and ensure conformance to installation plans and installation standards. Conduct final walk-through with client representative at the completion of the project. Prepare a detailed punch list and forward it to the team for resolution. Obtain final client acceptance and sign-off upon completion of the installation. Mentor and train project managers to build bench strength across the organization. Delegate and direct work to project managers for complex projects. Qualifications A high school diploma or GED plus bachelor’s degree in construction Mgt, Interior Design, Engineering, or Facilities Mgt from a four-year college or university and at least 5 years of related experience; or equivalent combination of education and experience. Familiarity with a variety of the concepts, practices, and procedures. Ability to rely on experience and judgment to plan and accomplish goals. Ability to perform a variety of tasks. Experience in taking the lead, training, and directing the work of others. Knowledge of creativity and latitude is expected. Operations database experience is preferred, as well as previous working experience with Microsoft Word, and Excel. SUPERVISORY RESPONSIBILITIES The Implementation Project Manager customarily oversees, directs, and coordinates actions of multiple supporting positions within the project team. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and/or governmental regulations. Ability to read and analyze architectural drawings and blueprints. Ability to write reports and general business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY Ability to exercise independent discretion regarding defining problems, collecting data, establishing facts, and drawing valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. CERTIFICATES, LICENSES, REGISTRATIONS, IMMUNIZATION RECORDS Healthcare clients may require documentation or other proof of COVID-19 vaccination, including proof of booster (original monovalent booster and/or updated bivalent booster). PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. The employee frequently is required to stand, walk; sit; use hands to finger, handle, or feel, and to operate a computer keyboard, mouse, and telephone keypad. The employee is frequently required to reach with hands & arms; climb or balance; stoop, kneel, crouch, or crawl. The employee must frequently lift &/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee may be required to travel to client sites up to 80% of the time. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, high, precarious places, and outside weather conditions. The employee is occasionally exposed to the risk of electrical shock. The noise level in the work environment is usually moderate but can be loud if working at a customer construction site. *Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity. Travel Required Yes. Travel to client job sites daily. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr