Call Center Representative
$18 per hourManpower
Call Center Associate
Our client, a dedicated government agency committed to serving the community, is seeking a passionate and detail-oriented VS Specialist/Call Center Associate to join their team. As a Call Center Associate, you will be an essential part of the Voter Services Department supporting voter engagement and record management. The ideal candidate will demonstrate excellent communication skills, adaptability, and a proactive attitude, which will align successfully within the organization.
Job Title: Call Center Associate
Location: Tampa, FL
Pay Range: $18
Shift: Standard 8:00am 5:00pm with flexibility for earlier, later, and weekend hours
What's the Job?
- Process voter record changes and updates accurately and efficiently
- Respond to voter inquiries via phone, email, and face-to-face interactions
- Maintain detailed and organized records of all voter interactions
- Assist in supporting voter registration and information dissemination efforts
- Collaborate with team members to ensure a smooth and effective voter services operation
What's Needed?
- At least 2 years of direct customer service or call center experience, or an Associate's Degree from an accredited college or university
- Working knowledge of general office practices and procedures
- Proficiency in computer use and adaptability to new software programs
- Efficient typing skills with attention to detail when entering data
- Effective communication skills in English, both spoken and written
What's in it for me?
- Opportunity to contribute to the democratic process and serve the community
- Engage in a dynamic and supportive team environment
- Gain valuable experience in voter services and public administration
- Work in a structured environment with standard hours and potential for overtime
- Be part of a mission-driven organization committed to civic engagement
Upon completion of waiting period associates are eligible for:
- Medical and Prescription Drug Plans
- Dental Plan
- Supplemental Life Insurance
- Short Term Disability Insurance
- 401(k)
Vacancy posted 4 hours ago
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